Legal Operations Program Analyst

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Key Responsibilities:

Training & Learning Programs:

• Manage the day-to-day administration and execution of Legal, Ethics & Compliance training programs and learning initiatives.
• Coordinate training sessions, workshops, and professional development events.
• Maintain annual training calendars and related program materials.
• Partner with presenters and subject matter experts to support development and delivery of learning content.
• Monitor participation, engagement, and training effectiveness metrics.
• Recommend and implement enhancements to learning programs and processes.

Visa University & CLE Administration:

• Administer Legal & Compliance learning activities and content on Visa University.
• Coordinate learning assignments, curriculum updates, course enrollments, and training records.
• Administer CLE and MCLE participation tracking and compliance-related activities.
• Manage access to legal learning resources, including Practising Law Institute and other professional development tools.

Communications:

• Draft and coordinate new hire announcements, newsletters and program updates.
• Support leadership communications and department awareness campaigns.
• Develop communication plans supporting department initiatives and change management efforts.

Knowledge Management:

• Maintain department portal.
• Partner with content owners to ensure resources remain current, and accessible.
• Identify opportunities to improve content organization and information accessibility.

Reporting & Continuous Improvement:

• Develop and maintain training, communications, and knowledge management metrics.
• Support special projects and operational initiatives assigned.
• Drive process improvements within assigned program areas.

Shared Responsibilities:

• Support onboarding and department engagement initiatives.
• Assist with department meetings, town halls, and events.
• Participate in cross-functional projects and operational improvement efforts.
• Provide backup coverage for critical department programs.

Qualifications

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.