Food Service Supervisor

Job Summary:

To assist the General Manager in operating the restaurant in a manner that will achieve corporate profit objectives, provide guest satisfaction, and help provide a friendly and enthusiastic work environment for all team members.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.  

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. 

Job Description:

• Assists the General Manager in the daily operation of the restaurant and works at any station when necessary.

• As the Manager on Duty, ensures that the highest level of hospitality and service is provided to guests at all times.

• Ensures compliance with established food standards, food quality, preparation and production.

• Ensures compliance with prescribed standards in the areas of guest relations, labor costs, paper costs, restaurant safety and sanitation.

• Prepares and maintains personnel records, team member schedules, financial and administrative reports.

• Ensures all company operational procedures for the dining room, service area and kitchen are adhered to.

• Ensures that during the shift all specials, promotions, and marketing plans are presented according to company procedures.

• Ensures compliance with Federal, State, and local regulations.

• Responsible for decision making in the following areas:

• Team member position assignments

• Purchases in accordance with established inventory levels and budgets

• Disciplinary actions as needed while the Manager On Duty

• All those decisions required to effectively execute shift operations

Additional Job Description:

Pay Range:

$17.66 - $20.87

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. 

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. 

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.  

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.