FWD Group

Pan-Asian life insurer with digital solutions

Zone Manager

Insurance Sales & AgencyUpdated on Nov 12

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Responsibilities

Coordinate between companies and agencies to drive the Agency team to achieve its goals.
Initiate sales promotion activities for the sales force and issue daily and monthly reports for the sales force.
Monitor sales performance in the responsible zone monthly and provide solutions to close gaps.
Plan and initiate activities to increase and maintain good productivity and persistency.
Identify areas for improvement in the responsible zone, analyze them, and propose solutions to close gaps.
Work closely with relevant functions on sales quality issues, including claim ratio, lapse, free looks, and complaints, and identify key problems in each zone.
Brief and prepare the Zone Head with key issues and recommendations before meetings.
Assist the Zone Head in summarizing key actions from meetings and proactively follow up on action points in a timely manner.

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

Coordinate between companies and agencies to drive the Agency team to achieve its goal. Initiative all sales promotion activities for sales force and Issuing daily, Monthly reports for sales force.

•Monitor sales performance responsible zone a monthly basis and provide solutions to close gaps

•Plan and initiate activities to increase and maintain good productivity and persistency

•Identify need-to-improve areas in responsible zone, analyze and propose solution to close gap.

•Closely work with relevant functions on sales quality issues, e.g. claim ratio, lapse, free looks, complaints, memo, etc. as well as identify key problems of each zone

•Brief and prepare Zone Head with key issues and recommendations before any meeting

•Assist Zone Head to summarize key actions from the meeting and proactively follow up action points on a timely basis

About the Company

FWD Group

Pan-Asian life insurer with digital solutions

FWD Group is a pan-Asian life insurer serving ten markets with life, medical, general, employee benefits, takaful, and Shariah products. Its offerings are delivered through digital channels and a jargon-free experience, with tools like the Omne app and online claims that simplify buying, managing, and filing claims for plans such as Set for Health and FWD Max Wealth. The company differentiates itself with a digital-first, customer-centric approach and a strategy of rapid expansion through acquisitions and partnerships, including Shariah-compliant options. Its goal is to make insurance accessible, transparent, and customer-led across Asia while growing its market presence and profitability.

Company size: 10,001+
Company stage: IPO
Headquarters: Eastern District, Hong Kong
Founded: 2013

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