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Accor

Global hotel management, franchising, loyalty programs

Managing Director - Members Club

Business & StrategyConfirmed live in the last 24 hours
Full-timeKey Biscayne, FL, USANo salary listedIn-person

About the Job

Requirements

  • At least 10 years of progressive leadership experience within luxury hospitality, private clubs, resorts, lifestyle destinations, or related environments.
  • Previous experience as a General Manager, Managing Director, Club Manager, or comparable executive leadership role.
  • Proven pre-opening leadership experience within a luxury hospitality, resort, or membership-driven business.
  • Strong commercial and financial acumen, including full profit-and-loss responsibility and budget ownership.
  • Demonstrated success leading complex, multi-outlet hospitality operations.
  • Experience building and developing large, high-performing teams in dynamic service environments.
  • Experience within luxury private clubs or membership-based hospitality organizations is highly desirable.
  • Bilingual English and Spanish is a plus.

Responsibilities

  • Lead all pre-opening activities, including operational planning, recruitment, training, and launch readiness.
  • Establish and inspire a high-performing culture rooted in hospitality, service excellence, and member engagement.
  • Provide strategic leadership across all areas of the business, including food and beverage, membership, wellness, recreation, events, and guest services.
  • Build and develop a talented leadership team capable of delivering exceptional experiences and long-term success.
  • Serve as the face of the Club, cultivating strong relationships with members, ownership, community partners, and key stakeholders.
  • Drive membership engagement, retention, and community-building initiatives that create a true sense of belonging.
  • Oversee financial performance, including budgeting, forecasting, revenue growth, and operational efficiency.
  • Partner with Paris Society and ownership to ensure the Club achieves its strategic vision and commercial objectives.
  • Champion innovation, creativity, and elevated service standards across every touchpoint of the member journey.

Desired Qualifications

  • Experience within luxury private clubs or membership-based hospitality organizations is highly desirable.
  • Bilingual English and Spanish is a plus.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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