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NFI Industries

Integrated North American logistics solutions

Transportation Supervisor

Vehicle Operation & DeliveryUpdated on Nov 10
Full-timeIslandia, NY, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Supply Chain, Business, or a related field, or 1–5 years of supervisory experience.
  • A high school diploma is required.
  • Experience with TMW and PeopleNet is preferred.
  • Ability to work in a fast-paced environment and handle changing priorities using good judgment in stressful situations.
  • Working knowledge of Microsoft Office applications.
  • Working knowledge of transportation and mechanical equipment.
  • Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
  • Talent management and team-building skills.
  • Verbal, non-verbal, and written communication skills.
  • Customer service skills, particularly with external clients.
  • Analytical and mathematical skills.
  • Bilingual English/Spanish ability is preferred at select locations.

Responsibilities

  • Coordinate the dedicated fleet to maximize driver and equipment utilization, exceed customer expectations, and direct dispatch operations and related reporting to the customer and higher management.
  • Provide day-to-day supervision to coordinators, clerks, spotters, and drivers.
  • Manage driver scheduling and payroll data.
  • Coordinate load completions and data entry into TMW.
  • Coordinate with managers on customer invoicing and reconcile common carrier invoices and approvals.
  • Ensure efficient utilization of equipment.
  • Coordinate equipment maintenance with management and fleet.
  • Draft and submit daily end-of-shift reports.
  • Recommend operational initiatives and programs to management and work on those programs.
  • Communicate daily with coordinators and drivers about service issues, workload forecasts, and pertinent company information.
  • Assist in developing programs to train and motivate personnel and increase effectiveness.
  • Assist in developing programs for new personnel and ensure onboarding is followed.
  • Maintain good human resources practices with direct reports and ensure adherence to corporate and department policies and procedures.
  • Work with management and Human Resources to resolve employee relations issues, discipline actions, problem resolution, and terminations.
  • Provide feedback, coaching, guidance, and recognition to enhance personnel skill development.
  • Participate actively in employee development and talent selection.
  • Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
  • Maintain accurate timekeeping records.
  • Stay current on information, tools, and systems as part of ongoing self-development.
  • Ensure safe, clean, and efficient operation of the work area to meet service standards.
  • Support safety programs and OSHA/DOT compliance to maintain a safe work environment.
  • Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
  • Ensure employees complete daily pre-trip and post-trip inspections and review them.

Desired Qualifications

  • Experience with TMW and PeopleNet.
  • Bilingual English/Spanish ability at select locations.

About the Company

NFI Industries

Integrated North American logistics solutions

NFI Industries provides North American supply chain solutions, including dedicated transportation, warehousing and distribution, port services, integrated logistics, and industrial real estate. It coordinates end‑to‑end logistics by integrating transportation, storage, and related services from origin to destination. The company differentiates itself through its large, fully integrated service network, a long family‑owned history since 1932, and a venture arm (NFI Ventures) that funds early-stage supply chain tech startups. Its goal is to empower its people and deliver customer‑focused logistics that move and store goods efficiently, safely, and reliably while pursuing growth through its ventures and service offerings.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cherry Hill, United States
Founded
1932

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