Full-Time

Customer Supply Chain Sr. Associate

Small Box Retail

Confirmed live in the last 24 hours

Harry's

Harry's

501-1,000 employees

Consumer packaged goods focusing on shaving products

Consulting
Consumer Goods

Compensation Overview

$71.2k - $97.9kAnnually

Junior, Mid

New York, NY, USA

In-office required on Tuesday, Wednesday, and Thursday.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Supply Chain Management
Inventory Management
Data Analysis
Requirements
  • 1-3 years of experience in retail operations, supply chain management, retail sales, or customer supply chain roles.
  • Strong understanding of Small Box tools & resources including Nova, Item 360, Aspen, Supply Plan, DSS, Luminate, etc.
  • Knowledge of Supply Chain processes such as Forecasting & Replenishment, Financial planning, Store Operations, Inventory Management, Order (retailer) Management, and Distribution & Logistics.
  • Strong project management skills including organization and communication, with an ability to self-start initiatives and lead multiple team members (including third-party partners).
  • Strong understanding of excel and AI tools, with ability to cut through data to generate, prioritize, and communicate key operational insights.
Responsibilities
  • Partner with the sales team, demand planning, supply planning, and external counterparts (inventory managers, etc.) to lead ongoing forecasting and replenishment needs for the business.
  • Oversee customer delivery operations within our North American distribution and fulfillment footprint and help manage operations with our 3PL partners.
  • Monitor and influence our KPIs for on-time delivery, chargebacks rates, and cost of service.
  • Drive forward continuous improvement across our distribution and supply chain network, namely ensuring excellent performance across our main KPIs: On-time, in-full, chargeback rates, and cost of service.
  • Serve as the go-to expert on retail operations for your channel, including fulfillment, warehousing, transportation, in-store operations, display execution, retailer contract, allowance, and chargebacks.
  • Lead retail operations activities within the relevant channel/retailer based on standard processes and data-driven insights; measure return on investment for all retail ops activities to optimize investments.
  • Develop reporting & scorecarding linked to operational success metrics and key performance indicators.
  • Identify gaps in current operational practices and work with retail operations, channel sales directors, and external partners (HQ brokers, retail ops partners, retailer inventory and supply chain specialists) to create strategic roadmaps for progress.
  • Conduct weekly replenishment analysis to ensure proper inventory flow between internal and external supply chains.
  • Manage all aspects of retailer forecasts (Small Box Supply Plan), including Store In-Stocks, Event Management, Execution of New and Discontinued items, Reducing Waste, Reporting, and Analytics.
  • Be an expert on all Small Box external resources. Understand not just how to navigate large data sets, but make clear recommendations back to the customer to drive sales.
  • Drive continuous improvement for our warehouse to store operations, including working closely with our 3PL partners.
  • Identify opportunities for store operational process improvements and help drive implementation with our store operations partners.
  • Build and maintain external and internal stakeholder relationships that will drive supply and demand efficiencies.

Harry's Inc. focuses on creating consumer packaged goods, starting with shaving products and expanding into other categories like personal care with brands such as Flamingo and Lume. Their products are designed to meet the specific needs of consumers, ensuring quality and satisfaction. Harry's operates through a direct-to-consumer model as well as retail partnerships, allowing them to reach a wide audience in the U.S., U.K., and Germany. What sets Harry's apart from competitors is their commitment to social responsibility, dedicating 1% of sales to nonprofit initiatives, and their diverse team that brings expertise from various fields to drive innovation. The company's goal is to provide high-quality products while making a positive impact on communities.

Company Stage

Acquired

Total Funding

$461.7M

Headquarters

New York City, New York

Founded

2013

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

-5%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Subscription-based models are gaining traction in the CPG industry.
  • The men's grooming market is expected to grow at a CAGR of 5.5% from 2023 to 2028.
  • Collaborations with mental health platforms are becoming more common.

What critics are saying

  • Potential backlash from conservative consumers due to partnerships with social causes.
  • The confidential IPO filing may lead to increased scrutiny and pressure.
  • The acquisition of Lume may pose integration challenges and distract from core operations.

What makes Harry's unique

  • Harry's designs and manufactures its own line of razors and blades.
  • The company offers a subscription model for grooming essentials online.
  • Harry's Inc. operates Harry's Labs for mergers and acquisitions to fuel growth.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Medical, dental, and vision coverage

Wellness reimbursement and incentives

401(k) matching

Flexible spending accounts

Flexible PTO policy

Parental leave