At least 2 years of experience in inspection and/or production.
At least 2 years of experience in food manufacturing; seafood or meat processing experience is a plus.
Bilingual proficiency in English and Spanish.
Excellent verbal and written skills.
Excellent customer service skills.
Strong working knowledge of various mathematical concepts.
Strong analytical and problem-solving skills.
Strong project management and organizational skills, including the ability to prioritize and manage multiple tasks and projects on time.
Exceptional interpersonal skills, including the ability to navigate organizations to build relationships and garner support.
Ability to maintain an environment that drives performance and workplace safety.
Ability to work up to a 10-hour workday, standing or walking most of the day, and to work Monday through Friday and weekends when needed.
Ability to lift 30–50 pounds and perform grasping, fine manipulation, pushing, pulling, bending, twisting, squatting, and reaching.
Ability to work in wet and dry conditions and at temperatures below 32 degrees Fahrenheit, with exposure to FDA-approved cleaning chemicals.
Ability to use tools and equipment, including knives.
Specific vision abilities including close, distance, color, peripheral, and depth vision, and ability to adjust focus.
Responsibilities
Serve as the primary contact between production staff and the Quality department for quality, food safety, and regulatory issues.
Ensure compliance with food safety programs, company standards and specifications, and the HACCP program.
Complete assigned HACCP compliance documents and conduct and record environmental swabs when assigned; communicate swab results to the QC supervisor or manager.
Conduct internal audits of the plant and paperwork in conjunction with the QC supervisor.
Maintain and calibrate quality control equipment.
Test and record measurements of seafood product attributes, compare measurements against predefined company specifications, and prepare, process, and maintain test data for review.
Evaluate data and draft reports.
Identify quality control improvement areas and communicate them to leadership; communicate quality or compliance concerns urgently to QC leadership.
Assist with implementing new methods and processes as needed.
Test seafood products and manufacturing materials before, during, and after production; inspect and grade Grade-A products; perform microbial and moisture analyses; verify product inventory, quality, and usability; and analyze facility sanitation measures to confirm standards are met.
Perform other related duties as assigned.
Desired Qualifications
Seafood or meat processing experience.
Certification for Quality Control.
Bilingual Quality Control Associate
North Coast Seafoods · New Bedford, United States · Full-time · Posted 2026-10-15
Workplace: on_site
Description
The Quality Control Associate is responsible for testing seafood products and materials used during the manufacturing process to verify the products meet predefined criteria and conform to all applicable laws and company standards. They will test products across three stages of production (before, in-process, and final) to ensure that the final product is safe to release for sale or distribution and report findings back to management.
The QC Associate will participate in the inspection and grading of Grade-A products, perform microbial and moisture analysis, produce written reports, verify inventory, quality, and usability of products. They will analyze the sanitation measures within the production facility to ensure company sanitation standards are met.
This position reports to the Quality Control Manager or Supervisor.
Requirements
Serve as the primary contact between the production staff and the Quality department for all Quality, Food Safety and Regulatory issues
Ensure compliance to food safety programs, as well as company standards and specs
Ensure compliance with the HACCP program
Responsible for filling out assigned HACCP compliance documents
Responsible for doing and recording environmental swabs when assigned
Communicates results of swabs to QC supervisor or manager
Conducts internal audits of plant and paperwork in conjunction with the QC supervisor
Maintain and calibration of quality control equipment
Test and record measurements of seafood product attributes
Compare measurements against the pre-defined company specification
Prepare, process, and maintain test data for review
Evaluate data and draft reports
Identify and communicates with leadership areas for QC improvement
Assist with implementation of new methods and processes as needed
Communicate quality or compliance concerns with urgency to QC leadership
Performs other related duties as assigned
Bilingual (English/Spanish)
REQUIREMENTS
2+ years, experience in inspection and/or production
2+ year, experience in food manufacturing; seafood or meat processing a plus
Certification for Quality Control, preferred
Excellent verbal and written skills
Excellent customer service skills
Strong working knowledge of various mathematical concepts
Strong analytical and problem-solving skills
Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
Able to maintain an environment that drives performance and a safe workplace
Drive an environment of teamwork and open communication
OTHER REQUIREMENTS
Must be able to lift 30-50 pounds
Work up to a 10-hour workday: standing/walking most of the day
Hand use: single grasping, fine manipulation, pushing and pulling
Work requires the following motions: bending, twisting, squatting and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures: <32 degrees Fahrenheit
Ability to work in wet and dry conditions
Ability to work Monday-Friday, weekends when needed
Ability to use tools and equipment, including knives
Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, required
North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.
Benefits
At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.
We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.
We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.