Full-Time

Customs Specialist

Flexport

Flexport

1,001-5,000 employees

Technology-driven global logistics and shipping

Compensation Overview

$21.50/hr

+ Bonus + Equity

Company Historically Provides H1B Sponsorship

Atlanta, GA, USA

In Person

Bachelor's

Category
Operations & Logistics (1)
Required Skills
Excel/Numbers/Sheets

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Requirements
  • Proficient use of Microsoft Excel.
  • A selfless mindset willing to work in the detailed aspects of the freight and logistics industry to deliver for clients.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong attention to detail and follow-through.
Responsibilities
  • Be responsible for the quality of data from clients and suppliers through to Flexport’s Customs team.
  • Enter commercial product information with speed, consistency, and accuracy.
  • Refine and expand processes to optimize data onboarding and delivery.
  • Demonstrate high attention to detail and value accuracy.
  • Ensure quality control on international shipment documents.
Desired Qualifications
  • A Bachelor of Arts or Bachelor of Science degree is preferred, but not required.

Flexport is a logistics and supply chain provider that offers end-to-end shipping and related services. It handles ocean shipping, air freight, ground transportation, and customs brokerage, with both Full Container Load (FCL) and Less than Container Load (LCL) options, plus the OceanMatch service that optimizes container space. The company differentiates itself through a technology platform that gives clients real-time visibility and control over their shipments, enabling tracking and proactive management of global trade. It also provides trade advisory, trade finance and insurance, and supply chain services including carbon offset options. Flexport earns fees for logistics services based on shipment size, distance, and service complexity, and receives revenue from its financial services. Overall, the goal is to make global trade more predictable, transparent, and efficient by combining a digital platform with comprehensive logistics and financial services.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

$2.7B

Headquarters

San Francisco, California

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • Canada and UK fulfillment began September 2026, tapping tariff-driven demand.
  • Rick Tang's July 2026 Greater China hire deepens access to exporters diversifying lanes.
  • Flexport's customer base topped 13,000 companies, supporting cross-sell into fulfillment and customs.

What critics are saying

  • Flexport still chases profitability after missing 2024 targets and relying on Convoy asset sales.
  • Petersen's remote-work backlash and forced return-to-office risks talent loss in 2026.
  • ShipBob, Freightos, and Maersk intensify price pressure, coverage, and service competition.

What makes Flexport unique

  • Flexport bundles freight forwarding, customs, and fulfillment in one platform.
  • Ryan Petersen kept Flexport focused on AI-powered logistics and office-first execution in 2026.
  • Mississauga and Manchester launches extend Flexport's freight-to-fulfillment network internationally.

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Benefits

Free Food

Company Social Outings

Health & Wellness

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

Paid Time Off

PTO / Vacation Policy

Paid Holidays

Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
3D Printing Industry
Sep 7th, 2026
Hike Medical raises $22.5M to expand vertically integrated orthotics platform.

Hike Medical raises $22.5M to expand vertically integrated orthotics platform. Hike Medical, a San Francisco-based medical device company combining clinical software with in-house manufacturing, has raised $22.5 million in seed and Series A funding to expand its vertically integrated orthotics and durable medical equipment platform. The round was led by Max Altman at Saga Ventures, with participation from Indicator Ventures, Fifth Down Capital, RiverPark Ventures and Orthofeet. Monaco CEO Sam Blond and former New England Patriots head coach Jerod Mayo also participated as angel investors. Hike plans to use the funding to hire across engineering, sales and manufacturing as it expands beyond custom insoles into additional durable medical equipment (DME) categories. The company currently operates an orthotic 3D printing facility in Peoria, Illinois, which it describes as the largest orthotic 3D print farm in the US. Its system is intended to connect referral processing, insurance authorization, clinical evaluation and device production through three components. Hike Intelligence uses AI agents to process referrals and insurance approvals before a patient reaches the clinician. Hike Clinical allows clinicians to scan, document and order devices through a single point-of-care workflow, while Hike Lab handles in-house manufacturing. According to the company, a scan captured using a mobile device can provide the data required to manufacture a custom insole, replacing workflows based on foam impression boxes and standalone LiDAR scanners. Hike says its manufacturing process has reduced turnaround for custom insoles from several weeks to days. The company currently reports a production turnaround of around five business days. It also claims to have reduced remake rates from approximately one in 15 devices to one in 400. Hike has not disclosed the specific additive manufacturing process, printer models or materials used at SoleForge. The company says its 65,000 sq. ft. Peoria facility operates more than 600 3D printers around the clock. When announcing the site in 2025, Hike said it was targeting an annual capacity of more than 500,000 pairs of custom insoles. Connecting the clinical and manufacturing workflow Hike was co-founded by CEO Aadi Bhanti, whose family has worked in orthotics and prosthetics for three generations. Initially focused on digitizing the production of custom foot orthotics using mobile scanning and 3D printing, the company is now seeking to address other stages before and after manufacturing. Hike argues that administrative requirements surrounding referrals, insurance approval and device ordering create delays that cannot be solved through faster manufacturing alone. "Patients shouldn't have to wait weeks for a device because the systems behind their care don't talk to each other," said Bhanti. "We've proven this model in custom foot orthotics, making the process faster, more accurate and built around the patient instead of the paperwork. Now we're taking it across the rest of device-based care." Hike cites diabetic inserts, braces, prosthetic limbs, wheelchairs and cranial helmets among the wider DME categories it ultimately intends to address. The company estimates that Americans spend approximately $100 billion each year on durable medical equipment and related devices. Hike also cites its own research estimating that 60 cents of every dollar spent in the sector is lost through waste, remakes and fraud. The new funding is intended to support expansion of the platform into this broader market. Hike also recently appointed Jerry Tang as chief operating officer. Tang previously served as SVP of Global Operations at logistics company Flexport before becoming COO at digital dental lab Dandy. "The next generation of category-defining companies won't just build software on top of broken industries. They'll own the entire value chain, end to end, like Hike does," said Max Altman, co-founder and managing partner at Saga Ventures. Scaling 3D printed orthotics beyond production speed Recent developments in 3D printed orthotics have increasingly compressed the time required between scanning and manufacturing. In 2025, PioCreat introduced an integrated system combining foot scanning, gait analysis and multi-material FDM 3D printing, with its IPX2 3D printer producing a pair of adult insoles in around 35 minutes. While PioCreat's point-of-care model targets a different deployment context than centralized farms like Hike's, it illustrates how rapidly the underlying technology is maturing across the orthotics space. Scalability introduces additional constraints as production moves to higher volumes. EOS has argued that barriers to consistent and economically viable 3D printed orthotics and prosthetics production are increasingly operational rather than technical, citing throughput, labor, qualification documentation and post-processing among the factors shaping deployment. Its analysis also suggests that centralized production can remain preferable for some orthotic applications where the overhead of point-of-care manufacturing outweighs lead-time gains. 3D Printing Industry is inviting speakers for its 2026 Additive Manufacturing Applications (AMA) series, covering Energy, Healthcare, Automotive and Mobility, Aerospace, Space and Defense, and Software. Each online event focuses on real production deployments, qualification, and supply chain integration. Practitioners interested in contributing can complete the call for speakers form here. Explore the full Future of 3D Printing and Executive Survey series from 3D Printing Industry, featuring perspectives from CEOs, engineers, and industry leaders on the industrialization of additive manufacturing, 3D printing industry trends 2026, qualification, supply chains, and additive manufacturing industry analysis. Feature image shows Hike Medical logo. Image via Hike Medical.

Logistics Manager
Sep 3rd, 2026
Flexport expands into the UK and Canada.

Flexport expands into the UK and Canada. Freight forwarder Flexport has expanded its fulfilment network outside of the USA, launching services from facilities in Manchester, UK and Mississauga, Canada. The expansion allows customers to hold inventory and fulfil orders domestically in the two markets while using Flexport for international freight, customs clearance and delivery. In the UK, Flexport will operate from two partner-run facilities in Manchester, both equipped with AutoStore automated storage and retrieval systems (ASRS), which use robots to retrieve inventory from high-density storage grids. The Canadian facility is located in Mississauga, near Toronto Pearson International Airport, and holds Health Canada certifications covering medical products, supplements and consumer goods. Inbound receiving began in July, with the first outbound orders due to ship in September. Flexport said its international expansion is aimed at brands already selling into Canada and the UK but serving customers from warehouses in other countries. Orders and returns can now be handled domestically in each market. The company added that it plans to expand its fulfilment network into continental Europe in 2027, where it already provides freight and customs services. Caroline joined Akabo Media as editor of Logistics Manager in October 2025. She has more than a decade of experience working in digital and print publishing across multiple sectors, including energy, pharmaceuticals and mining. 3rd September 2026

Yahoo Finance
Sep 2nd, 2026
Flexport launches fulfillment services in Canada and UK amid tariff shake-up

Flexport has launched its first fulfilment operations outside the US, expanding into Canada and the UK. The San Francisco-based logistics provider announced on Tuesday that services are now available in Mississauga, Ontario, and Manchester, England. The Canadian fulfilment centre near Toronto Pearson International Airport has Health Canada certifications for medical products and supplements. Inbound receiving began in July, with first outbound orders scheduled for September. In the UK, Flexport operates through two partner-run facilities in Manchester using AutoStore automated storage systems. The technology allows the same volume of goods to be stored in one-quarter of the floor space required by traditional warehouses. Flexport plans to add fulfilment operations in continental Europe in 2027.

FreightWaves
Sep 2nd, 2026
Flexport takes fulfillment network international with Canada, UK expansion.

Flexport takes fulfillment network international with Canada, UK expansion. Mississauga and Manchester operations extend logistics provider's end-to-end network as importers face rising tariff and customs complexity. · Wednesday, September 02, 2026 Flexport has launched its first fulfillment operations outside the U.S., expanding into Canada and the United Kingdom as shifting tariffs and tougher customs enforcement reshape global supply chains. The San Francisco-based logistics provider announced Tuesday that fulfillment services are now available in Mississauga, Ontario, and Manchester, England, aiming to allow customers to hold inventory closer to end consumers. The expansion represents the first international rollout of Flexport's fulfillment business and extends its end-to-end logistics network into two markets where many of its customers already sell. Flexport said customers can now import inventory in bulk, store products domestically and fulfill orders within each country while continuing to use the same Flexport platform, account team and freight and customs relationships. "Our customers built demand in Canada and the UK long before they had a good way to serve it," Flexport founder and CEO Ryan Petersen said in a statement. "Flexport customers using freight through fulfillment in the U.S. have seen tangible efficiencies and cost savings with end-to-end logistics." Flexport targets Toronto, Manchester. The Canadian fulfillment center is in Mississauga, near Toronto Pearson International Airport. The facility has Health Canada certifications for medical products, supplements and consumer goods. Inbound receiving began in July, with the first outbound customer orders scheduled to ship in September. In the U.K., Flexport is operating through two partner-run fulfillment facilities in Manchester. Both use AutoStore automated storage and retrieval systems, which employ robots traveling across grids of stacked bins to bring inventory to workers. Flexport said the technology allows roughly the same volume of goods to be stored in one-quarter of the floor space required by traditional warehouse configurations. Flexport also plans to add fulfillment operations in continental Europe in 2027, where the company already maintains freight and customs operations. The company said its logistics network serves more than 13,000 companies and includes air, ocean, truck and rail transportation, customs and fulfillment services. Tariffs, customs enforcement reshape North American supply chains. Flexport's expansion comes as importers face a North American trade environment increasingly defined not only by tariffs but by heightened scrutiny of importers, customs brokers, transshipment and country-of-origin rules. During Flexport's Aug. 19 "Tariff Trends 2026" webinar, Customs Director Marcus Eeman and Trade Advisory Director Jenn Park discussed changes involving Section 338 and Section 232 tariffs, importer-of-record requirements, transshipment enforcement and refunds of IEEPA tariffs. Canada was a particular focus of the webinar. At the time, the Trump administration had temporarily delayed planned Section 338 tariffs of 50% on roughly 5% of Canadian products amid negotiations between Washington and Ottawa. Targeted products included food and agricultural goods, softwood lumber, dairy, outerwear, hockey equipment and alcohol. Eeman said the proposed duties as a potentially credible negotiating threat intended to pressure Canada into concessions on longstanding trade disputes. He said the tariff threat appeared designed to "create a sense of urgency" around negotiations involving issues such as Canadian dairy quotas and U.S. Section 232 metals tariffs. The Peace Bridge connects Buffalo, New York with Fort Erie, Ontario and handles more than a million truck crossings a year. The border crossing is the primary freight corridor between the Toronto area and the U.S. Northeast. As of Wednesday, the Buffalo trucking market is currently experiencing difficult capacity conditions for shippers, with an outbound tender rejection index (STRI.BUF) of 19.28%, significantly higher than the national average of 14.19%, according to SONAR data. Buffalo also shows signs of tightening capacity, as indicated by a recent positive shift in the SONAR Weighted Rejection Index (SWRI), suggesting conditions may continue to worsen for shippers. Customs enforcement becoming the bigger concern. Beyond tariff rates themselves, Eeman said businesses that the next phase of trade uncertainty could increasingly revolve around customs compliance and determining where products actually originate. Flexport said U.S. Customs and Border Protection was preparing to scrutinize importer-of-record registrations, including businesses using P.O. boxes or addresses that are not their actual principal places of business. Missing contact information could also result in importer records being deactivated or voided. Customs brokers working with foreign importers also face additional due-diligence expectations, including reviewing ownership structures, affiliated companies, U.S. assets and the importer's ability to pay duties. Flexport said those requirements could put additional compliance pressure on both brokers and foreign companies selling into the U.S. The changes are particularly relevant for North American supply chains because companies frequently move components and finished goods among Mexico, Canada and the United States before products reach consumers. Eeman said policymakers were considering whether the longstanding "substantial transformation" standard should be modified, potentially changing how customs officials determine where internationally sourced products originate. "Maybe the chaos of, like, the last few years is mostly focused around tariffs," Eeman said. "I think the chaos in the months and years coming ahead is probably going to be more around who gets to import, when they get to import, and how they know what those countries of origin are." Why it matters: Flexport's move into Canadian and U.K. fulfillment gives shippers another way to position inventory closer to consumers at a time when tariffs, origin rules and tougher customs enforcement are making cross-border supply chains increasingly costly and complex. Upcoming FreightWaves Events Compliance Brokerage Compliance Symposium The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN F3 Awards Dinner The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN

Flexport
Sep 2nd, 2026
Flexport launches fulfillment services in Canada and the United Kingdom.

Flexport launches fulfillment services in Canada and the United Kingdom. Flexport Editorial Team September 2, 2026 These new locations outside the United States let brands hold inventory in two of their largest international markets and manage freight, customs, and delivery through one partner. SAN FRANCISCO - September 2, 2026 - Flexport today announced the launch of its first international fulfillment services in Mississauga, Canada and Manchester, England. This extends Flexport's end-to-end logistics network into markets where its customers already sell. Canada and the United Kingdom rank among the most attractive markets in the world to sell into, and many brands serve them from a warehouse in another country. Brands can now store inventory in market and fulfill orders domestically, while keeping the same platform, the same account team, and the same freight and customs relationship they already use for their international shipments. In Canada and the UK, Flexport can clear customs directly, and both orders and returns stay entirely within the country. "Our customers built demand in Canada and the UK long before they had a good way to serve it," said Ryan Petersen, Founder and CEO of Flexport. "Flexport customers using freight through fulfillment in the U.S. have seen tangible efficiencies and cost savings with end-to-end logistics. We're happy to offer that to more customers in new markets." The Canada facility, in Mississauga, is located near the Toronto Pearson International Airport and within reach of Canada's largest population center. It holds Health Canada certifications for medical products, supplements, and consumer goods. Inbound receiving went live in July 2026, with the first outbound customer orders shipping in September. In the United Kingdom, Flexport's fulfillment services operate from two partner-run facilities in Manchester, both are equipped with AutoStore automated storage and retrieval systems (ASRS). An ASRS uses robots moving across a dense grid of stacked bins to pull inventory to a human picker, replacing the aisle-walking that slows down a traditional warehouse and fitting the same volume of goods into roughly a quarter of the floor space. Flexport also plans to extend its fulfillment network into continental Europe in 2027, where it already operates its freight and customs operations. About Flexport Flexport's mission is to make global trade so easy that there will be more of it. The company builds the world's leading AI technology for businesses to manage their supply chains. Unlike pure technology companies, however, Flexport also has the world's best logistics execution and customs compliance capabilities, allowing them to ship anything anywhere, by air, ocean, truck or rail. Trusted by more than 13,000 companies, Flexport connects every step of the supply chain, from factory floor to retail stores and consumers doors, in a seamless technology platform that saves companies money while delivering superior experiences for their customers. September 2, 2026 Ready to get started? Learn how Flexport's supply chain solutions can help you capture greater opportunities. Share the Article