Deposit Operations Specialist

About The Role

The Deposit Operations Specialist will perform a variety of clerical duties related to Deposit Services. This position provides a wide range of support to Deposit Services Managers and all other bank departments and locations. This position includes reviewing, processing and updating daily work while providing excellent customer service.

Join the Guaranty Bank and Trust Team!

Are you ready to embark on a thrilling career in the banking industry? At Guaranty Bank and Trust, we're more than just a bank—we're a community of passionate individuals dedicated to making a positive impact. From personalized service to active community involvement, we support our neighbors in meaningful ways, and we want you to be a part of this incredible journey.

Why Choose Us?
Founded in 1913, Guaranty Bank & Trust has been serving its community with a mission that goes beyond financial transactions, focusing on building bridges, nurturing growth, and ensuring a brighter future. Recognized for its excellence, Guaranty Bank & Trust has been named one of the “Best 100 Companies to Work for in Texas” by Texas Monthly Magazine for thirteen consecutive years and has earned a 5-star rating from Bauer Financial, Inc.

Exciting Opportunities Await

At Guaranty Bank and Trust, we believe in taking care of our team just as well as we take care of our customers. Enjoy competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to ensure your work-life balance. But that's not all! We prioritize on-the-job training and continued educational opportunities so your career can flourish.

We are eager to welcome you as a new Deposit Operations Specialist Full-Time to our team who will help us continue to drive change, create a fun and inclusive work environment while bringing creative and open- minded ideas to our people experience through the lens of our core values.

DUTIES AND RESPONSIBILITIES:

• Represent the Bank in a courteous and professional manner.
• Respond to inquiries and questions from internal and external customers.
• Balance report totals to general ledger totals daily, locating and correcting errors.
• Assist with reviewing, processing, and performing daily operational duties. 
• Review and analyze items utilizing fraud software.
• Assist with debit card fraud review and analyze patterns for fraud prevention.
• Accept and make account transfers for customers via telephone.
• Assist with processing daily wires. 
• Assist customers with debit card questions.
• Must be willing to do repetitive work.
• Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of customer inquiries.
• Comply with compliance and privacy policies and procedures to maintain confidentiality and information protection. 
• Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Complete and pass all required regulatory compliance training as assigned.
• Perform any additional duties and tasks assigned by management.

About You

QUALIFICATIONS & SKILLS:

• Self-motivated with a strong work ethic and ability to handle high pressure situations.
• Strong written and verbal communication skills.
• Good analytical skills with ability to problem solve with excellent attention to detail.
• Strong organizational skills, ability to work as part of a team.
• Proficiency in Microsoft Word, Excel and Outlook.
• Bilingual (English/Spanish) preferred.

WORK LOCATION: Guaranty Bank & Trust Tech building in Mt Pleasant, TX. Must live within 30 minutes of the bank's location listed below.

Address: 101 W Arkansas St Mount Pleasant, Texas 75455

EDUCATION, EXPERIENCE, & LICENSES:

• High School diploma or equivalent.
• Minimum 6 months customer service experience.
• Minimum 6 months previous banking or general accounting experience.
• Minimum 1 year experience with computer skills including Microsoft Word, Excel and Outlook.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.  Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.