Social & Community ServicesCase Management & Advocacy
About the job
Requirements
A bachelor's degree in social work, registered nurse qualification, or a bachelor's degree in a human services area.
Meet Michigan license requirements.
Social workers must be a Limited Licensed Bachelor’s Social Worker or Licensed Bachelor’s Social Worker and obtain full licensure within six months of becoming eligible.
Registered nurses must be licensed.
Candidates with a bachelor's degree in human services must be a Registered Social Services Technician.
Responsibilities
Coordinate ongoing assessments of individuals’ strengths, abilities, disabilities, and needs using diagnostic, evaluative, and progress reports.
Assist individuals in achieving maximum independence with medications and adherence to prescribed medications.
Use person-centered planning practices in service delivery.
Develop an individual plan of service and arrange linkages to services based on individual needs, including residential, day program, rehabilitative services, DHHS, and Social Security.
Facilitate treatment-team meetings and take final responsibility for organizing and implementing the individual plan of service.
Monitor services delivered to individuals, assess their adequacy against individual needs and plans of service, and assess clinical outcomes and individual satisfaction.
Link individuals and their families to community resources.
Conduct case transfers and terminations in accordance with agency policies and procedures.
Comply with agency policies and procedures, licensing requirements, and the Medicaid Provider Manual.
Prepare for and participate in the Behavior Management Committee on a case-by-case basis as needed.
Educate individuals, family members, guardians, and staff about intellectual and developmental disabilities, mental illness, treatment issues, and recovery.
Advocate for individuals to ensure their needs are addressed and rights are protected.
Develop individual safety plans of service and arrange linkages to services based on individual needs.
Complete and maintain accurate and timely documentation according to agency policies and procedures, as monitored through electronic monitoring, chart audits, and applicable ELMER reports; complete documentation electronically whenever possible.
Desired Qualifications
Experience working with individuals with developmental or intellectual disabilities and/or mental illness is preferred.
Description
Northpointe is a Community Mental Health (CMH) organization providing services to individuals with serious mental illness, emotional disturbance, substance abuse disorders, and intellectual/developmental disabilities across Iron, Dickinson, and Menominee counties in the UP of Michigan. Northpointe itself was established in 1995 but has roots as a CMH dating back to 1964. Our presence can be found through remote emergency services, in school and home-based programs, and in clinical and residential home settings.
Job Purpose
We are looking for a passionate, driven individual to join our team as a Behavioral Health Care Manager to work at our Dickinson County location. This role assists individuals with intellectual/developmental disabilities and/or serious mental illness through linking and coordinating to services and support systems. The goal of the Care Manager is to help individuals achieve maximum independence through person-centered planning by developing natural supports, obtaining medically necessary services, connecting to community resources, and to establish the foundation to recovery.
Job Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor.
Essential Duties
Coordinates an ongoing assessment process to identify individual's strengths, abilities, disabilities, and needs based upon the utilization of diagnostic, evaluative, and progress reports.
Assists the individual in achieving maximum independence with medications and adherence to prescribed medications.
Utilizes person-centered planning practices in delivery of services to individuals.
Develops an individual plan of service with provision for linkages to other services based on the needs of the individual including residential, day program, rehabilitative services, DHHS, Social Security, etc.
Facilitates all treatment team meetings and assumes the final responsibility for organization and implementation of the individual plan of service.
Provides an ongoing process of treatment monitoring of services being delivered to an individual, assessing whether they are adequate for the needs of the individual and plan of service. This includes assessment of clinical outcome and individual satisfaction.
Links individual and individual's family to other community resources.
Conducts case transfers and case terminations in accordance with Northpointe policy and procedure.
Complies with the policies/procedures of the agency, licensing requirements, and the Medicaid Provider Manual.
Prepares for the Behavior Management Committee and participates in the committee as needed on a case-by-case basis.
Provides educational services to individuals, family members, guardians, and staff about intellectual/developmental disabilities, mental illness, specific treatment issues and recovery.
Provides advocacy for the individual to ensure needs are addressed and rights are protected.
Develops an individual safety plan of service with provision for linkages to other services based on the needs of the individual.
Completes and maintains accurate, timely required documentation per Northpointe’s documentation policies/procedures as verified through electronic monitoring; chart audits and applicable ELMER reports (unsigned documents, progress note timeliness, late IPOS, etc.). Completes documentation tasks electronically whenever possible (ex: capturing electronic signatures, etc.).
Requirements
This position will actively support the mission, vision, and values of the agency.
Education, Certifications, and/or Experience
Bachelor's degree in social work (BSW), registered nurse, or bachelor’s degree in a human services area
Michigan license requirements
Limited Licensed Bachelor’s Social Worker or Licensed Bachelor’s Social Worker (Social Workers must obtain full licensure (i.e., LBSW) within 6 months of being eligible for such licensure)
Licensed Registered Nurse
Registered Social Services Technician (for Bachelor’s in Human Services degrees)
Experience working with individuals with a developmental/intellectual disability and/or mental illness preferred.
* Fully Licensed eligible for a higher pay scale than shown below.