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Mettler Toledo

Supplies precision instruments and related services

Technical Service Coordinator - SAT

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeMadrid, Spain

About the Job

Requirements

  • Technical training or solid technical knowledge sufficient to understand and work in a technical environment.
  • At least 2 years of experience planning technical services and personnel, preferably in a technical or engineering environment.
  • Proficiency in Microsoft Office and service-scheduling software.
  • Organizational, time-management, and attention-to-detail skills.
  • Ability to maintain and evaluate data for decision-making.
  • Knowledge of the assigned area's geography, particularly the North and/or Central area.
  • Residence in Madrid, San Fernando de Henares, or nearby.
  • Experience in functional planning or coordination, ideally in technical assistance, such as coordinating external technical service or preventive/corrective maintenance teams in industrial plants or store networks; experience in coordination, transport, or logistics in another environment is also suitable if it involves the stated responsibilities.

Responsibilities

  • Plan and adjust scheduled and assigned service orders according to the skills and availability of the technicians in the area team.
  • Coordinate with customers to confirm appointments and availability so that service visits can be completed.
  • Maintain ongoing communication with service technicians to share intervention details and resolve changes or incidents.
  • Maintain accurate service-order records, including work status, technician assignments, and completion times.
  • Support technicians with administrative and support tasks, including preparing work orders, tracking inventory, coordinating with logistics, and invoicing.
  • Maintain clear and positive communication with assigned customers and the technician team.
  • Collaborate closely with breakdown and incident coordinators.

Desired Qualifications

  • Experience planning technical services and personnel, preferably in a technical or engineering environment.
  • Experience coordinating external technical assistance or preventive/corrective maintenance teams in industrial plants or networks of stores/centers.
  • Coordination, transport, or logistics experience in another environment where the described planning and coordination requirements apply.

About the Company

Mettler Toledo

Supplies precision instruments and related services

METTLER TOLEDO provides precision instruments and related services for laboratory research, industrial manufacturing, and product inspection, including food retail weighing. The product range covers analytical balances, pipettes, titration and thermal analysis systems, process analytics sensors, industrial scales and terminals, and in-line metal detection, X-ray inspection, and checkweighing equipment. These tools are used in life sciences, food and chemicals for R&D, quality control, and production-line compliance. The company also runs a global aftermarket and calibration/service network. Compared with others, METTLER TOLEDO combines a broad, integrated lineup of lab and process instruments with a worldwide service footprint, enabling end-to-end measurement, weighing, and inspection solutions. Its goal is to help customers achieve accurate measurement, reliable product quality, and regulatory compliance across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Greifensee, Switzerland
Founded
1945

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