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LCMC Health

Nonprofit health system delivering hospital care

Outpatient Clinic Manager - Primary Care

Clinical Support & Patient AdministrationPosted on Nov 6
Full-timeMetairie, LA, USANo salary listedIn-person

About the Job

Requirements

  • A High School Diploma, GED, or equivalent is required.
  • At least 5 years of supervisory experience are required.
  • Ability to lead and oversee professional and support personnel in a healthcare environment is required.
  • Strong communication, organizational, and problem-solving abilities are required.

Responsibilities

  • Lead, motivate, and support clinical and administrative staff responsible for delivering outpatient care.
  • Foster a positive, collaborative, and accountable team culture where employees feel valued and empowered to succeed.
  • Provide direction, coaching, and ongoing support to help team members perform at their best.
  • Lead by example, encourage teamwork, and promote a solutions-focused approach to daily challenges.
  • Oversee daily clinic operations to ensure efficient workflows, effective resource utilization, and a seamless patient experience.
  • Identify opportunities to improve processes, enhance productivity, and strengthen overall clinic performance.
  • Monitor operational goals and ensure clinic activities align with established budgets, objectives, and organizational priorities.
  • Address operational challenges proactively and implement practical solutions.
  • Evaluate clinic policies, procedures, and operational practices to ensure compliance with applicable healthcare regulations and standards.
  • Participate in developing and implementing policies and procedures that support safe, consistent, and high-quality care.
  • Promote a patient-first culture focused on compassion, service excellence, and continuous improvement.
  • Support initiatives that improve patient satisfaction, safety, and overall clinic effectiveness.
  • Serve as a key connection between clinic staff, medical providers, senior leadership, and the communities served.
  • Build collaborative relationships across clinical and administrative teams.
  • Communicate expectations, operational updates, and opportunities for improvement clearly and effectively.
  • Partner with leadership to support organizational goals and ensure the clinic continues to operate effectively.
  • Directly supervise professional and support personnel.

Desired Qualifications

  • Previous management or supervisory experience in an outpatient clinic, physician practice, or healthcare setting.
  • A hands-on leadership style, including supporting the team and leading from the front.
  • Understanding of clinic efficiency, resource management, and performance goals.
  • Ability to coach, motivate, build relationships, and hold a team accountable.
  • Ability to navigate challenges, prioritize competing demands, and make thoughtful decisions.
  • Commitment to continuous improvement in processes, team performance, and patient experience.
  • Ownership of clinic success and commitment to delivering results.

About the Company

LCMC Health

Nonprofit health system delivering hospital care

LCMC Health is a non-profit health system in Louisiana that operates nine hospitals, urgent care centers, and physician practices to serve communities across New Orleans and the Gulf Coast. Its care model coordinates services across facilities to treat the whole patient, supported by a family-like, hospitable culture. The system stands out through its local, community-focused network and non-profit mission, along with collaborations with universities to bring current care and train new providers. Its goal is to deliver the best possible care for every person in its communities and guide the Gulf Coast toward a healthier future.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
New Orleans, LA
Founded
2009

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