Full-Time

Business Operations Manager

International

Posted on 11/19/2024

WhatNot

WhatNot

501-1,000 employees

Online marketplace for authentic collectibles

Consumer Software
Consumer Goods

Compensation Overview

£120k - £140kAnnually

Mid, Senior

London, UK

Team members must be within commuting distance of the London, UK hub.

Category
Project Management
Strategy Development
Operations & Logistics
Business & Strategy
Required Skills
Data Analysis
Requirements
  • Bachelor's degree in Business, Economics, or related field
  • 5-6+ years experience in consulting or a fast-growing startup
  • Curious to learn about different parts of the business and how to pull certain levers to grow faster
  • Low ego - happy to do anything it takes to help us grow
  • Able to move remarkably fast with little structure or oversight
  • Proven leadership and relationship-building skills
  • Demonstrated ability to solve problems using data and process improvement
Responsibilities
  • Lead cross-functional projects to scale functions and capabilities internationally
  • Proactively identify inhibitors to growth and find ways to solve them
  • Help various parts of the international business mature
  • Define and measure critical business metrics
  • Drive efficiency and transparency in processes

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every item listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It primarily serves collectors and enthusiasts who are passionate about pop culture franchises such as Marvel Comics and Star Wars, looking for rare and exclusive items. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which ensures prompt and secure payments. The company's goal is to create a safe and reliable environment for collectors to buy and sell their prized items.

Company Stage

Series D

Total Funding

$470.9M

Headquarters

Marina del Rey, California

Founded

2019

Growth & Insights
Headcount

6 month growth

15%

1 year growth

39%

2 year growth

86%
Simplify Jobs

Simplify's Take

What believers are saying

  • Whatnot's recent $260M Series D funding round and $3.7B valuation highlight its strong financial health and growth potential.
  • Partnerships with major brands like Marvel Comics and Professional Sports Authentication (PSA) enhance Whatnot's credibility and market reach.
  • The expansion into livestream shopping and additional collectible categories indicates a commitment to innovation and market diversification.

What critics are saying

  • The niche focus on collectibles like Funkos and FiGPiNs may limit market size and growth potential compared to broader marketplaces.
  • Rapid expansion and scaling, including the planned increase to over 300 employees, could lead to operational challenges and cultural misalignment.

What makes WhatNot unique

  • Whatnot.com offers the largest collection of 100% authenticated collectibles, ensuring trust and security for buyers and sellers, unlike many competitors.
  • The platform's focus on niche markets like Funkos and FiGPiNs, combined with hand authentication, sets it apart from broader online marketplaces.
  • Whatnot's low fees and seller protection provide a competitive edge, making it an attractive option for both buyers and sellers in the collectibles market.

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Benefits

Competitive base salary and stock options

Unlimited Vacation Policy and No Meeting Holidays

Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

Work From Home Support

Up to $500 monthly to spend within Whatnot App

Care benefits