Business Operations Manager

🚀 Join the Future of Commerce with Whatnot!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

💻 The Role

This Business Operations Manager will be joining our growing International team and help us scale our business outside the US. Working directly with Whatnot’s international leadership team, this role will lead large cross-functional initiatives and solve complicated, unstructured problems.

With the amount of opportunity that exists internationally, this role is a terrific way to get your hands dirty in a start-up within a start-up. It allows driven individuals to have outsized impact and learn about the business while contributing to critical initiatives. 

• Lead cross-functional projects to scale functions and capabilities internationally
• Proactively identify inhibitors to growth and find ways to solve them
• Help various parts of the international business mature
• Define and measure critical business metrics
• Drive efficiency and transparency in processes

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

• Bachelor’s degree in Business, Economics, or related field
• 5-6+ years experience in consulting or a fast-growing startup
• Curious to learn about different parts of the business and how to pull certain levers to grow faster
• Low ego - happy to do anything it takes to help us grow
• Able to move remarkably fast with little structure or oversight
• Proven leadership and relationship-building skills
• Demonstrated ability to solve problems using data and process improvement

Team members in this role are required to be within commuting distance of our London, UK hub.

🙏 Nice to Have

• Experience working on a marketplace or a two-sided platform
• Experience or passion for buying and selling in online marketplace communities
• Foreign languages 
• SQL & Dashboard experience

💰Compensation

£120,000 to £140,000 + benefits + equity

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

🎁 Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance for wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; Pension plan
• Monthly allowance to dogfood the app
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.