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Beth Israel Lahey Health

Integrated health system delivering care, education

Neurodiagnostic Educator

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • Registration in one modality, such as EEG (R. EEG T.), is required.
  • Experience with EEG setup and evaluation, including outpatient routine and ambulatory EEG, inpatient continuous EEG monitoring, and intracranial EEG monitoring.
  • Familiarity with EEG software such as XLTEK and Persyst is recommended.
  • Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications are required; the role may involve producing complex documents, performing analysis, and maintaining databases.
  • The role requires the ability to summarize and communicate moderately complex information in varied written formats in English to internal and external customers.
  • The role requires the ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
  • The role requires working knowledge of standard concepts, practices, procedures, and policies, and the ability to apply them in varied situations.
  • The role requires collaboration in small teams to improve the operations of the immediate work group by offering ideas, identifying issues, and respecting team members.
  • The role requires providing customer service and staff training that meet assigned unit standards and expectations, and resolving service issues in the assigned unit in a timely and respectful manner.
  • The employee must be competent to provide patient care to neonatal patients from birth to 6 months, young adults aged 16–30, middle-aged adults aged 30–60, and elderly patients aged 60 and older.
  • The role requires exerting up to 20 pounds of force frequently, standing for periods of time, or moving throughout the hospital campus.
  • All staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Design and execute department orientation and education for new staff, including developing and coordinating educational materials and orientation workshops.
  • Oversee new employees’ orientation and train them in accordance with medical center policies and procedures.
  • Coordinate technical quality assurance activities, continually evaluate educational program effectiveness, and adjust programs accordingly.
  • Coach and facilitate the clinical advancement of students and staff, coach orientees, and guide staff to appropriate resources to meet performance expectations.
  • Provide rotational shift coverage for Neurodiagnostic Technician III staffing when needed.
  • Perform all duties of an EEG Technologist II.
  • Support personnel matters by developing and maintaining EEG Technologist schedules, providing ongoing performance feedback, addressing problems, and confirming that studies performed by other technologists meet established standards.
  • In the absence of the Practice Manager, oversee daily operations and supervise all EEG Technologist personnel.
  • Interface with vendors and the purchasing department for equipment purchases, ensure equipment functions properly and meets department standards, resolve vendor discrepancies, maintain laboratory equipment, and conduct equipment quality control testing as needed.
  • Assist with EEG equipment maintenance, repair minor malfunctions, refer difficult issues to EEG Lab Clinical Engineering or the manufacturer, and conduct equipment quality control testing.
  • Work with Clinical Engineering to ensure EEG software and hardware function correctly, and serve as the primary contact for these issues when Clinical Engineering is unavailable.
  • Maintain an effective training program for new EEG Technologists, design and implement continuing education sessions, verify technical competencies on an ongoing basis, and liaise with the area EEG Technologist Training program by supervising and training students.
  • Ensure EEG labs are properly stocked and supplies are ordered as needed; create and maintain accreditation documentation, policy and procedure manuals, and safety and medical emergency protocols; serve as the laboratory safety officer; and maintain material safety data sheet information and review safety measures with staff.
  • Lead triage and prioritization of procedures during periods of high demand and acuity, including assigning tasks to other EEG technologists in coordination with clinical leadership, attending physicians, fellow physicians, and the practice manager.
  • Compile departmental volume and statistics using digital tools and prepare digital ledgers for upcoming weeks.
  • Participate in the rotating weekday, weekend, and holiday schedule.

Desired Qualifications

  • Supervisory or clinical teaching experience is preferred.

About the Company

Beth Israel Lahey Health

Integrated health system delivering care, education

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2017

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