B

Beth Israel Lahey Health

Integrated health system delivering care, education

Neurodiagnostic Educator

Full-Time
$38.85 - $52.29/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Mid
Massachusetts, USA
In Person
TrainingCorporate & Technical Training

About the job

Requirements
  • Registration in one modality, such as EEG (R. EEG T.), is required.
  • Effective teaching skills are required.
  • Experience with EEG setup and evaluation, including outpatient routine and ambulatory EEG, inpatient continuous EEG monitoring, and intracranial EEG monitoring.
  • Familiarity with EEG software such as XLTEK and Persyst is recommended.
  • Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; ability to produce complex documents, perform analysis, and maintain databases.
  • Ability to summarize and communicate moderately complex information in English in varied written formats to internal and external customers.
  • Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers.
  • Working knowledge of standard concepts, practices, procedures, and policies, with the ability to use them in varied situations.
  • Ability to work collaboratively in small teams to improve the operations of the immediate work group by offering ideas, identifying issues, and respecting team members.
  • Ability to provide customer service and staff training to meet customer service standards and expectations for assigned units, and resolve service issues in a timely and respectful manner.
  • Competence to provide patient care to neonatal patients from birth to six months, young adults aged 16 to 30, middle-aged adults aged 30 to 60, and elderly patients aged 60 and older.
  • Ability to exert up to 20 pounds of force frequently, stand for periods of time, and move throughout the hospital campus.
  • Must participate in the rotating schedule for weekdays, weekends, and holidays.
  • All staff must be vaccinated against influenza as a condition of employment.
Responsibilities
  • Design and execute area orientation and education for new department staff, including developing and coordinating educational materials and orientation workshops.
  • Oversee new employees' orientation and train them in accordance with the medical center's policies and procedures.
  • Coordinate technical quality assurance activities for employees, continually evaluate educational programs' effectiveness, and adjust them accordingly.
  • Coach and facilitate the clinical advancement of students and staff; coach orientees and guide staff to appropriate resources to meet performance expectations.
  • Provide rotational shift coverage for Neurodiagnostic Tech III staffing when needed.
  • Perform all duties of an EEG Technologist II.
  • Support personnel matters by developing and maintaining EEG Technologist schedules, providing ongoing performance feedback, addressing problems, and confirming that other technologists' studies meet established standards.
  • In the absence of the Practice Manager, oversee daily operations and supervision of all EEG Technologist personnel.
  • Interface with vendors and the purchasing department for equipment purchases, ensure equipment is working properly and meets department standards, resolve vendor discrepancies, and maintain laboratory equipment.
  • Assist with EEG equipment maintenance, repair minor malfunctions, refer difficult issues to EEG Lab Clinical Engineering or the manufacturer, and conduct equipment quality-control testing.
  • Work with Clinical Engineering to ensure EEG software and hardware function correctly and serve as the primary contact for these issues when Clinical Engineering is unavailable.
  • Maintain an effective training program for new EEG Technologists; design and implement continuing education sessions; verify technical competencies; and supervise and train students in liaison with the area EEG Technologist Training program.
  • Ensure EEG labs are properly stocked and order supplies as necessary.
  • Create and maintain accreditation documentation, policy and procedure manuals, and laboratory safety and medical emergency protocols; serve as laboratory safety officer; maintain MSDS information and review safety measures with staff.
  • Lead triage and prioritization of procedures during periods of high demand and acuity, including assigning tasks to other EEG technologists in coordination with clinical leadership, attending and fellow physicians, and the practice manager.
  • Compile department volume and statistics using digital tools and prepare digital ledgers for upcoming weeks.
Desired Qualifications
  • Supervisory or clinical teaching experience is preferred.

About the company

B

Beth Israel Lahey Health

View

Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

Get referred to Beth Israel Lahey Health

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.