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Teleperformance Spain

Customer experience and business services

Lead Prospector - Google Ads Products

Full-Time
€19.6k/mo
Junior
Bachelor's
Barcelona, Spain
HybridHybrid position in Barcelona; 39 hours per week.
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • C2-level Spanish and B2-level English language proficiency.
  • At least 12 months of experience in digital advertising or market research.
  • A Bachelor's degree in Marketing, Business, or a related field.
  • Ability to use spreadsheets to organize information, perform calculations, and create visual summaries.
  • Familiarity with identifying business trends and understanding customer needs in small-business contexts.
  • Attention to detail and ability to check work for accuracy.
  • Experience using customer relationship management systems to input and update customer data and navigate new features.
  • Ability to organize tasks and meet deadlines with structured guidance.
  • Ability to manage diverse tasks simultaneously when priorities are clearly defined.
  • Ability to work independently on well-defined tasks and ask for help when needed.
  • Basic hands-on experience with customer relationship management tools and understanding of their role in customer management.
  • Exposure to artificial intelligence tools or features and an ability to learn their application in daily work.
  • Ability to identify strong leads based on clear guidelines and support.
  • Logical thinking and judgment to prioritize contacts and support sales efforts.
  • Understanding of Spanish business culture and regional differences.
  • Familiarity with key sectors of the Spanish economy and their industry needs.
  • Basic knowledge of Spanish business regulations, including labor and commercial laws.
  • Familiarity with Spanish data privacy laws, including LOPD and GDPR.
Responsibilities
  • Prospect high-quality, policy-compliant leads for the internal New Business Sales teams.
  • Assess company potential using provided guidelines and online tools.
  • Conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
  • Monitor industry news and trends to support timely prospecting.
  • Understand market seasonality and collaborate with sales programs to plan lead-sourcing areas according to sales-team needs.
  • Deliver a set of leads based on the agreed quarterly target.
  • Provide weekly reporting and analysis of work in a presentable format.
Desired Qualifications
  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Exchange information, ideas, and messages through various channels and mediums.
  • Understand and manage one's own emotions and the emotions of others to foster positive relationships.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to support informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Apply an innovative, creative, proactive, and opportunity-oriented approach to problem-solving.

About the company

Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.

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