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Teleperformance Spain

Runs multilingual customer support and sales services

Lead Prospector - Google Ads Products

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€18k - €24k

About the Job

Requirements

  • C2 level of Spanish and B2 level of English are required.
  • At least 12 months of experience in digital advertising or market research is required.
  • A Bachelor's degree in Marketing, Business, or a related field is required.
  • Ability to use spreadsheets to organize information, perform calculations, and create visual summaries.
  • Familiarity with identifying business trends and understanding customer needs in small business contexts.
  • Attention to detail and ability to check work for accuracy.
  • Experience using CRM systems to input and update customer data and comfort navigating new features.
  • Ability to keep tasks organized and meet deadlines with structured guidance.
  • Ability to manage diverse tasks simultaneously when priorities are clearly defined.
  • Ability to work independently on well-defined tasks and ask for help when needed.
  • Basic hands-on experience with CRM tools and understanding of their role in customer management.
  • Exposure to AI tools or features and ability to apply them in daily work.
  • Ability to complete individual tasks while staying aligned with team expectations.
  • Understanding of basic business goals and how the role contributes to broader objectives.
  • Ability to identify strong leads based on clear guidelines and support.
  • Ability to use logical thinking and judgment to prioritize contacts and support sales efforts.
  • Understanding of Spanish business culture and regional differences to establish business relationships.
  • Familiarity with key sectors of the Spanish economy, business opportunities, and specific industry needs.
  • Basic knowledge of Spanish business regulations, including labor and commercial laws, to ensure regulatory compliance.
  • Familiarity with Spanish data privacy laws (LOPD and GDPR) to adapt communication and data collection strategies.

Responsibilities

  • Prospect high-quality, policy-compliant leads for internal New Business Sales teams.
  • Assess company potential using provided guidelines and online tools.
  • Conduct eligibility checks with internal tools to ensure prospects qualify for acquisition.
  • Monitor industry news and trends to support timely prospecting.
  • Understand market seasonality and collaborate with sales programs to plan lead-sourcing areas according to sales team needs.
  • Deliver an agreed set of leads based on quarterly targets.
  • Provide weekly reporting and analysis of work in a presentable format.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Understand and manage personal and others’ emotions to foster positive relationships and improve the impact of actions.
  • Consider and appreciate diverse perspectives and ideas to foster collaboration.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Apply innovation, creativity, risk-taking, and a proactive approach to problem-solving and identifying opportunities.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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