Head of Revenue Operations

TLDR; Conduct's first revenue operations hire. You will build RevOps from scratch: the systems, planning and data our whole go-to-market team runs on, and make it AI-native from day one.

Why Conduct

The world's largest companies compete by being different, and most of that difference lives in the software they've built for themselves, which decides everything from how parcels reach your door to how food gets onto supermarket shelves. That software is a real advantage, but it's also the hardest part of the business to change safely, so good ideas often wait months or even years for the systems to catch up.

Every large enterprise has a software company hiding inside it, and Conduct is building the operating system for it. We read a company's code and processes, work out what needs to change, and help the business and its systems move forward together, wherever custom software has become too complex to change safely.

Fortune Global 500 companies like DHL and Daimler Truck already trust us with their most critical systems, and we've just raised a $60M Series A from Index Ventures, ICONIQ and SAP.

We're a talent-dense team of about 70, growing fast across London and New York, with people from Palantir, G-Research, Legora and Sequoia. Extreme ownership, high velocity, low-ego collaboration. What you build here will shape the company and how the world's largest companies operate.

About the role

Our go-to-market team is growing fast in London and New York, and over the next year we'll scale it several times over, with new account executives and regional directors joining across both offices. They sell a technical product to CIOs and IT leaders at some of the world's largest companies, in long deals with many stakeholders, often alongside partners like SAP and the major consultancies. To grow at that pace, everyone needs one clear picture of the business and an operating rhythm they trust.

Today there's no RevOps function, so you'll be starting from a blank page. You'll decide how we plan, measure and run go-to-market, then build it yourself: the CRM and the systems around it, the planning cycle, the forecast and the analytics that tell leadership where to focus.

We're an AI company, so we expect RevOps to be AI-native too. Agents should do the work that headcount does elsewhere, so a small team can have an outsized impact. You'll work closely with our founders, sales leaders, partnerships, marketing and finance.

What you'll do

• Build the function from scratch. Hire and lead a small founding team, and set one set of definitions, KPIs and data standards across sales, marketing, partnerships and deployment strategy, so the whole company works from a single source of truth.

• Own the GTM tech stack. Implement and run the CRM and the tools around it, with clean data captured at the source rather than fixed after the fact.

• Put agents to work. Design and ship AI workflows for account research, enrichment, routing, pipeline hygiene and forecast inputs, and decide where a human stays in the loop and how the output is checked before anyone acts on it.

• Run the planning cycle. Own territory and coverage design, capacity and headcount planning, quota setting and comp plan design for enterprise land-and-expand deals.

• Run the revenue rhythm. Lead forecast calls, pipeline reviews and QBRs, build a forecast leadership can rely on, and deliver board-ready reporting with the story behind the numbers.

• Set commercial guardrails. Work with our deal desk on pricing discipline, approvals and contracting workflows for complex enterprise and partner deals.

• Decide where we play next. Turn win/loss, conversion and customer data into decisions, size the market by vertical and geography, and build the case and the infrastructure for new markets.

What we're looking for

• A track record of building or scaling RevOps at a high-growth B2B software company, ideally one selling complex, technical products to enterprises. You've owned territory design, quota and comp plans, forecasting and pipeline management, and hired the team to run it.

• Deep, hands-on CRM expertise (Salesforce or HubSpot at admin level) and experience designing an integrated GTM stack.

• AI-native. You've put AI agents or LLM-powered workflows into production for a business team, and can show what broke, what you changed and the impact. Your default is to automate.

• Strong analytical skills, including SQL and BI tools, with experience sizing markets and turning data into go-to-market decisions.

• Equally strategic and hands-on. You design the system and also build the models, dashboards and workflows yourself.

• A clear communicator who earns credibility with sales leaders, founders and the board.

• Experience with long enterprise sales cycles, the SAP ecosystem or systems integrator co-sell motions is a strong plus.

• An appetite for being in the office every day, close to the team and the work.

Your seniority does not matter. Ambition, craft and the ability to turn ideas into high-quality work quickly do. We sponsor visas from everywhere. We're convinced diverse teams build better products, and we especially encourage people from groups underrepresented in tech to reach out.