About the Role

Svetness is hiring a Trainer Interview & Onboarding Specialist to help interview personal trainer applicants, determine if they are a good fit for the company, and onboard approved trainers into our systems.

This role is important because the quality of trainers we approve directly impacts the client experience. We are looking for someone who is organized, professional, detail-oriented, and able to make good decisions when evaluating applicants.

Responsibilities

Conduct virtual interviews with personal trainer applicants.
Evaluate trainers based on professionalism, communication, experience, certifications, availability, and reliability.
Decide whether applicants should move forward in the onboarding process.
Document interview notes and hiring decisions clearly.
Guide approved trainers through onboarding requirements.
Follow up with trainers on missing documents, certifications, profile information, background checks, and system setup.
Keep trainer profiles and onboarding records accurate and up to date.
Communicate with internal teams about trainer readiness, delays, and concerns.

Qualifications

Experience in recruiting, onboarding, HR, customer service, operations, or administration preferred.
Strong communication skills.
Strong attention to detail and organization.
Comfortable conducting interviews and evaluating candidates.
Able to follow processes and make sound decisions.
Comfortable using online systems, spreadsheets, and communication tools.
Fitness industry experience is a plus but not required.
Remote work experience is a plus.

Ideal Candidate

The ideal candidate is someone who can move quickly while still maintaining quality. You should be reliable, organized, professional, and comfortable speaking with applicants every day.

Application Requirement

To be considered, applicants must submit:

Resume
A short Loom video or unlisted YouTube video introduction answering:

Why do you believe you would be great for this position?

The video does not need to be professionally edited. We are looking for clear communication, professionalism, confidence, and your ability to explain why you are a strong fit for the role.

How to Apply

Please apply with your resume and include your Loom or unlisted YouTube video link in your application.

About the company

Svetness Personal Training arranges personalized fitness sessions for people who want to exercise at home, outdoors or in another convenient local space. Clients discuss their goals in a consultation and are matched with a fitness professional who designs workouts around their needs and available equipment. The service includes individual and couples training, with nutrition guidance intended to support exercise and longer-term habits. Svetness handles client matching, scheduling, payments and related support through its staff and technology, earning revenue from the fitness services it arranges. Founded in 2012, the business is headquartered in Leesburg, Virginia.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Leesburg, VA

Founded

2012

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Simplify's Take

What believers are saying

Independent trainers control their availability: Svetness allows private clients, outside fitness businesses and work through other platforms.
Consultations lower the entry barrier: Svetness advertises a free, no-obligation discussion before matching clients with trainers.
Screening supports client trust: Svetness says trainers undergo background checks and certification screening before assignment.

What critics are saying

Svetness contractor fees generally run $25-45 per completed session, with no guaranteed clients, hours or earnings.
Client exits have conditions: Svetness requires completing initial agreements before cancellation with 30 days' written notice.
Trainer replacement takes time: Svetness tells customers a change of trainer takes up to 10 business days.

What makes Svetness Personal Training unique

Resident pricing supports building partnerships: Svetness apartment programs include discounted in-home training for residents.
Group formats extend its offering: Svetness corporate programs include yoga, boot camps, Zumba and custom semi-private classes.
Feedback is session-specific: Svetness customers rate and review their trainer after each workout through its app.

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Svetness Personal Training

Trainer Interview & Onboarding Specialist - Internal

About the job