Assistant Manager

Job Description

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our O'Fallon location (304 E Hwy 50). As an Assistant Manager, you will play a vital role in driving operational excellence and fostering a positive work environment. You will support store leadership by managing daily operations, leading a team of dedicated employees, and delivering exceptional customer experiences. This is an excellent opportunity for a motivated professional ready to grow into a leadership position while making a direct impact on store success.

• Lead and supervise shift operations, ensuring all store procedures are followed consistently and efficiently
• Manage and motivate a diverse team of employees, providing coaching, feedback, and support for professional development
• Handle cash management, including register reconciliation, deposits, and financial accountability
• Interact professionally with customers and employees, maintaining a friendly and welcoming atmosphere
• Answer phones, take orders, and provide outstanding customer service that exceeds expectations
• Oversee store cleanliness, organization, and maintenance standards throughout your shift
• Analyze store performance metrics and identify opportunities for improvement and cost optimization
• Train new employees on company policies, procedures, and best practices
• Resolve conflicts and handle challenging situations with transparency and empathy
• Perform physical tasks including lifting up to 25 pounds and standing for extended periods
• Collaborate with management to implement store initiatives and achieve sales goals
• Monitor inventory levels and communicate needs to management

Qualifications

**Required Qualifications:**

• Proven experience in a supervisory or management role, preferably in a fast-paced retail or food service environment
• Strong math and problem-solving skills with the ability to analyze data and make informed decisions
• Demonstrated proficiency in money management and cash handling
• Excellent interpersonal and communication skills with the ability to interact effectively with diverse teams
• Proven ability to manage multiple priorities and work efficiently under pressure
• Physical capability to lift up to 25 pounds regularly and stand for extended periods
• Friendly, professional demeanor with a positive attitude and genuine smile
• Reliable, diligent, and responsible work ethic
• Strong organizational and time management skills
• Ability to lead by example and inspire team performance

**Preferred Qualifications:**

• Previous experience in a management training program or assistant manager role
• Knowledge of inventory management systems
• Experience with point-of-sale (POS) systems
• Certification in food safety or relevant industry training
• Demonstrated track record of employee development and retention
• Experience with performance management and employee evaluations

Additional Information

All your information will be kept confidential according to EEO guidelines.