Chief Engineer
IHG
Chief Engineer
IHG
Global hotel company
General:
General
Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.
Oversee the selection and appointment of new associates within the department.
Conduct regular colleague meetings to keep all associates are fully informed
Participate in the Hotel “Manager on Duty” program.
Ensure compliance with legislated workplace health and safety requirements
Comply with all IHG Standards and Procedures.
Actively promote a work environment, which cares for guests and associates alike
People
Direct daily engineering needs, plan and assign work ensuring you always have the right team in place
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
Recommend or initiate any HR elated actions where needed
Ensure a safe and secure environment for guests, team members in compliance with regulatory policies and procedures
Maintain relations with outside contacts including guests, regulatory agencies, others as needed
Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader
Guest Experience
Help guests needs to ensure their satisfaction
Use a maintenance programmed to ensure the hotel is maintained and in service for our guests
Responsible business
Maintain and order parts and supplies whilst minimizing waste and maintaining “green” initiatives
May be responsible for hotel security to minimize risk of theft, crime and other hazards
Ad-hoc duties – unexpected moments when we have to pull together to get a task done
IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.
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