Full-Time

Account Manager

Enterprise

NexHealth

NexHealth

51-200 employees

Healthcare SaaS for scheduling and billing

Compensation Overview

$130k - $160k/yr

United States

In Person

Category
Sales & Account Management
Required Skills
Risk Management
Requirements
  • 5–7 years of Enterprise SaaS account management experience
  • Proven ownership of renewals with complex, multi-stakeholder customers
  • Strong executive presence and strategic communication skills
  • Demonstrated success driving change management in multi-location organizations
  • Ability to prioritize, set boundaries, and focus on high-impact work
  • Strategic business reviews delivered consistently and effectively
  • Executive relationships are active and productive
  • Renewal goals are met or exceeded
  • Risks are identified early and addressed proactively
  • Customers see NexHealth as a strategic partner
Responsibilities
  • Own post-sale success and retention for a defined Enterprise portfolio
  • Translate pre-sale objectives into actionable success plans
  • Lead strategic business reviews demonstrating impact and roadmap alignment
  • Build trusted relationships with executive sponsors and champions
  • Proactively identify risks and escalate appropriately
  • Own renewal strategy and execution
  • Surface opportunities for account growth and expansion in partnership with AEs
  • Collaborate cross-functionally to ensure customer commitments are met
Desired Qualifications
  • Healthcare experience is a plus, not required

NexHealth provides a cloud-based software platform for healthcare providers (including dental and medical practices) that combines patient communication, online scheduling, billing, and form management as a subscription service. Its product works by giving practices a centralized SaaS toolset: patients can book appointments online, receive automated reminders, complete digital forms, and pay bills online, while the practice benefits from streamlined workflows and reduced no-shows. NexHealth differentiates itself by offering an integrated solution across scheduling, reminders, forms, and payments tailored to medical and dental settings, with a track record of supporting practices during the COVID-19 era through resources and webinars. The company’s goal is to improve patient experience and practice efficiency by modernizing clinical operations and engagement.

Company Size

51-200

Company Stage

Series C

Total Funding

$177.2M

Headquarters

San Francisco, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • DentalROI partnership enables direct website appointment scheduling.
  • $125M Series C funding April 21, 2022, hits $1B valuation for expansion.
  • Month-to-month plans offer flexibility with insurance verification tools.

What critics are saying

  • Weave captures dental market share via superior texting and integrations.
  • Henry Schein One's Dentrix Ascend locks out via DSO contracts.
  • Post-2022 funding burn forces 30% headcount cuts in 6-12 months.

What makes NexHealth unique

  • Synchroniser engine enables real-time EHR syncing without manual entry.
  • Standardized API connects patients, doctors, and developers atop EHRs.
  • NexHealth Talk launched June 21, 2022, integrates call pop-up and texting.

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Your Connections

People at NexHealth who can refer or advise you

Benefits

Competitive salary

Equity

Medical, dental & vision

Unlimited PTO

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

4%

2 year growth

0%
DentalROI
Apr 28th, 2023
DentalROI and NexHealth Team Up for The All-in-One Patient Experience

DentalROI has teamed up with NexHealth in an effort to ensure that your dental patients can schedule an appointment directly on your website.

Moesif
Aug 8th, 2022
NexHealth, Inc. launches API

So NexHealth launched an API that it spun out from its existing product.

NexHealth
Jun 28th, 2022
NexHealth, Inc. launched NexHealth Talk on Jun 21st 22'.

Last week, NexHealth, Inc. launched NexHealth Talk – its new, integrated online phone solution that includes Call Pop Up, Click-to-Call from the NexHealth Dashboard, and Texting from the Office Number.

CB Insights
Apr 28th, 2022
NexHealth, Inc. receives financing of $125M in Series C

NexHealth, a platform for scheduling doctor appointments, has raised $125M in a Series C.

Fortune
Apr 22nd, 2022
Buckley Ventures invested into NexHealth, Inc. in $125M on Apr 21st 22'.

– NexHealth, a San Francisco-based patient booking platform, raised $125 million in Series C funding led by Buckley Ventures’ Josh Buckley and Lachy Groom and was joined by investors including Mantis VC, Lattice, Loom, and Ramp.