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Stryker

Manufactures orthopedic and surgical medical devices

Upper Extremities Sales Associate

Field SalesPosted on Nov 12
Full-timeLos Angeles, CA, USA

About the Job

Requirements

  • A bachelor's degree; or an associate's degree or medical certification (such as CST, PT, or CPT) and at least 2 years of related professional experience; or a high school diploma and at least 4 years of related professional experience; or at least 4 years of active-duty military service.

Responsibilities

  • Partner with Sales Representatives to learn the medical device industry and Upper Extremities business, contribute to territory growth, cover cases, promote products in assigned accounts, build sets, manage inventory, and begin converting customers as experience develops.
  • Attend surgeries using Stryker Upper Extremities products, ensure products are available for each case, and instruct surgeons on product use and functionality.
  • Educate doctors, nurses, and appropriate staff on proper product use and maintenance, product functionality and updates, portfolio changes, and educational programs.
  • Work with sales teams to contact customers, identify sales opportunities, provide customer service, and develop customer relationships.
  • Identify needs of new prospects with the assigned Sales Representative and develop appropriate responses.
  • After product training, tailor promotional messages to customers, advise on product selection, answer product-functionality questions, and differentiate Stryker products from competitors.
  • Perform field calls for assigned accounts and territory.
  • Assist with implementing sales plans and marketing strategies; partner with Sales Representatives and the organization to meet business targets.
  • Serve as the primary backup contact for Sales Representatives, learn applicable regulatory compliance issues, and follow compliance guidelines.
  • Assist in resolving account problems or questions.
  • Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
  • Assist with acquiring and processing customer purchase orders for invoicing, and maintain training in sales skills and products.
  • Market Upper Extremities products based on their functionality, features, and competitive differentiators; stay current on industry, customer, and competitor trends.
  • Attend sales meetings and professional association meetings outside regular business hours.
  • Follow compliance and AdvaMed principles, protect confidential information and organizational assets, act ethically, report non-compliance, and comply with applicable laws, regulations, accreditation and licensure requirements, and company policies.

Desired Qualifications

  • Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
  • Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
  • A bachelor's degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
  • Completion of a relevant internship or professional experience in sales or healthcare.

About the Company

Stryker

Manufactures orthopedic and surgical medical devices

Stryker makes medical devices for hospitals, surgical centers and emergency responders, spanning joint implants, surgical instruments and patient transport equipment. Its Mako platform assists surgeons with joint replacement, while its neurotechnology products support brain and spine procedures and stroke treatment. Clinicians use its equipment during surgery and emergency care, and the company earns money by selling implants, disposable products and capital equipment through direct sales teams and distributors. The business also supplies training and technical support for healthcare providers using its devices. Stryker was founded in 1941 and is headquartered in Portage, Michigan.

Company size
10,001+
Company stage
IPO
Headquarters
Portage, MI
Founded
1941

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