Full-Time
Insurance Billing & Coding Specialist
Baxter Eye Care
No salary listed
The Woodlands, TX, USA
In Person
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Customer Service
Requirements
- Experience in eye care is preferred, although on-the-job training is available.
- Excellent organizational skills and customer service experience are required.
- Excellent customer service skills to support patients.
- Excellent communication skills with patients and fellow staff members.
- Ability to empathize with patients while remaining firm when collecting outstanding balances or explaining billing issues.
- Ability to remain well organized and attentive to detail.
- Ability to manage multiple tasks simultaneously.
- Excellent follow-up skills.
- High school diploma or equivalent education.
Responsibilities
- Follow established protocols for filing medical insurance and vision benefits.
- Process explanations of benefits while checking for correct payments, adjustments, and appeal opportunities.
- Monitor appealed accounts and discuss billing with patients as needed.
- Complete monthly Accounts and Insurance Receivable reports.
- Work with the supervisor on accounts requiring administrative actions.
- Assist with overflow incoming calls to the office.
- Back up front desk personnel as needed.
Desired Qualifications
- Experience in eye care.