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ThermalWorks

Waterless cooling technology for high-density AI data centers

Field Service Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A technical or vocational degree or certification in HVAC, Mechanical Engineering, or Electromechanical Systems is required.
  • F-Gas Category I Certification, in accordance with EC Regulation No. 517/2014, is required for handling fluorinated gases.
  • Have 3–5 years of hands-on experience in mechanical systems for mission-critical infrastructure, including data centers, healthcare, or industrial facilities.
  • Have experience with chillers and Computer Room Air Handler units, including installation, commissioning, preventive maintenance, and troubleshooting.
  • Be familiar with European Union safety standards, pressure equipment directives, and EN 378 refrigeration safety norms.
  • Be capable of performing diagnostics, repairs, and system optimizations in live environments.
  • Have baseline circuit analysis and troubleshooting knowledge of electrical components.
  • Have knowledge of hydronic systems.
  • Be able to troubleshoot heating, ventilation, and air conditioning systems effectively.
  • Understand refrigeration theory and applied sciences.
  • Have good written and verbal communication skills, with an emphasis on customer service.
  • Be fluent in English and Spanish.
  • Be able to read drawings at a basic level.
  • Be able to lift up to 50 pounds continuously throughout the day.

Responsibilities

  • Participate in a comprehensive training program at the company's United States headquarters.
  • Manage preventive maintenance and service schedules.
  • Perform on-site quality control for product installation.
  • Perform preventive maintenance and service for clients.
  • Be available to respond to emergency issues while on call.
  • Monitor service software closely to ensure services are completed on schedule.
  • Collaborate with different company departments on product development and improvement.
  • Provide technical support for troubleshooting and repair of company equipment.
  • Travel within Spain for 75% of the role.

Desired Qualifications

  • Additional European languages are a strong plus.

About the Company

ThermalWorks

Waterless cooling technology for high-density AI data centers

ThermalWorks operates as a data center cooling technology company, engineering waterless thermal systems for high-density AI computing loads. Its main products include hot aisle containment, skid-mounted multi-function chillers, and modular liquid and air cooling units supporting hybrid or all-liquid setups at high rack densities. It also provides design, deployment, and operations services, using digital twin modeling, a modular supply chain, and real-time monitoring. What sets ThermalWorks apart is its zero-water design paired with waste heat recovery technology that repurposes IT waste heat into usable heat, while keeping power usage effectiveness low. The goal is to help operators meet AI-scale computing demands sustainably, without the water-use tradeoffs of legacy cooling systems.

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