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Handicap International

Disability-focused humanitarian aid and empowerment

Trabajador Social Salud

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeCaracas, Capital District, VenezuelaNo salary listed

About the Job

Requirements

  • A university graduate qualification in Social Work or a related career, with experience working with people with disabilities.
  • Two years of verifiable clinical or community experience implementing health projects and/or social work.
  • Verifiable prior fieldwork experience with an NGO or cooperation agency.
  • Verifiable experience supervising, accompanying, and coordinating community agents or non-specialized personnel.
  • Solid knowledge of the Inter-Agency Standing Committee guidelines on mental health and psychosocial support in emergencies and Psychological First Aid.
  • Solid knowledge of differential-care models and mainstreaming inclusion for people with disabilities and diverse genders and ages.
  • Experience with community-based protection strategies, empowering local networks to identify risks and create protective environments.
  • Fluent Spanish, with excellent writing skills for technical and clinical reports.
  • Ability to identify risks, safely handle gender-based violence disclosures, and coordinate intersectoral referral pathways.
  • Ability to understand power dynamics and ensure service targeting does not exacerbate local tensions.
  • Knowledge of the international humanitarian architecture and coordination with Health and Protection clusters.
  • Ability to cooperate and communicate assertively with local authorities and communities.
  • Ability to adapt traditional clinical tools to community-based approaches.
  • Ability to synthesize and systematize qualitative information and prioritize operational and clinical data.
  • Proficiency with office software and field data-collection platforms.
  • Ability to optimize and strictly prioritize personal time and the time of assigned personnel.
  • Ability to comply rigorously with ethical protocols, informed consent, and confidential handling of sensitive data.
  • Technical and pedagogical leadership to supervise teams, delegate tasks, and support the professional development of non-specialized staff.
  • Autonomy, strong responsibility, and an orientation toward field results.
  • Ability to transfer knowledge and help team members develop their skills.
  • Ability to implement self-care and emotional-support strategies and manage stress when working with survivors of critical events.
  • Ability to adhere to IASC intervention levels and avoid medicalizing distress.
  • Commitment to inclusion, dignity, and participation of historically excluded populations.

Responsibilities

  • Carry out tasks assigned by the Project Manager or Supervisor in accordance with quality requirements and internal technical standards.
  • Provide appropriate technical support to project managers and specialists.
  • Adapt project documentation and technical tools as needed in line with global technical standards.
  • Coordinate and collaborate with technical project partners when delegated by the Specialist or Project Manager.
  • Contribute to regular reports on technical activities, including collecting and analyzing technical data with the project and MEAL teams.
  • Coordinate work with physiotherapists, occupational therapists, and other professionals.
  • Identify social barriers that may limit treatment adherence or functional recovery and propose strategies to reduce them.
  • Contribute to implementing physical and functional rehabilitation activities using social and community approaches.
  • Identify social, economic, environmental, and attitudinal barriers affecting participants' access to health and rehabilitation services.
  • Identify, assess, and prioritize participants' and families' social needs through comprehensive social assessments.
  • Develop and implement individualized social-care plans with the multidisciplinary team.
  • Manage health cases through identification, assessment, planning, follow-up, referral, and closure under HI procedures.
  • Facilitate users' access to health, rehabilitation, protection, mental health and psychosocial support, social assistance, education, livelihood, and other relevant services.
  • Accompany users and their families through rehabilitation, promoting autonomy, participation, and functional recovery.
  • Follow up on referrals and verify effective access to services.
  • Maintain complete, timely, and confidential records of cases.
  • Conduct awareness activities for communities, caregivers, organizations, and health personnel on disability, inclusion, and access to services.
  • Facilitate training on inclusive humanitarian assistance, accessibility, case management, and the rights of people with disabilities.
  • Support capacity-strengthening processes for partner organizations and organizations of persons with disabilities.
  • Promote the active participation of people with disabilities and their organizations in project activities.
  • Support the distribution of assistive products and technologies, ensuring users and families receive guidance on use and follow-up.
  • Ensure technical and ethical quality of interventions.
  • Contribute to monitoring, evaluation, learning, and accountability processes.
  • Participate in documentation of good practices and lessons learned.
  • Report implementation risks, challenges, and identified needs in a timely manner.
  • Complete, systematize, and archive project verification materials and databases.
  • Ensure global and regional specialists and field officers receive needed information and collaborate with one another and with the Latin America and Caribbean Technical Unit as needed.
  • Collect materials for capitalization or scientific documentation exercises.
  • Contribute to project-based technical learning under the responsibility of the specialist or project manager, using best practices.
  • Contribute to communicating information to authorities in the relevant service area or territory.
  • Strengthen coordination with health facilities, rehabilitation services, organizations of persons with disabilities, public institutions, humanitarian organizations, and other relevant actors.
  • Mobilize HI's technical resources in the relevant sector according to needs.
  • Provide direct or indirect assistance to users, prioritizing health, mental health and psychosocial support, rehabilitation, and protection within the project's scope.
  • Design, adapt, and audit clinical pathways and Social Work in Health care protocols in alignment with World Health Organization standards and HI technical guidance.
  • Take direct responsibility for high-complexity cases that exceed implementing partners' technical capacity.
  • Safely identify protection and psychosocial risks during community activities and individual assistance.
  • Provide a safe, dignified, person-centered initial response to unsolicited disclosures of gender-based violence or rights violations, applying protection and mental health and psychosocial support principles and facilitating informed, safe referrals without independently managing the legal or social case.
  • Map, activate, and continuously audit institutional referral pathways to ensure timely referrals of complex cases to specialized medical, mental-health, rehabilitation, or protection services.
  • Ensure direct interventions and interinstitutional referrals follow confidentiality, informed-consent, and Do No Harm principles and mitigate risks of revictimization.
  • Participate in interdisciplinary case conferences with mental health and psychosocial support and protection teams, aligning intervention plans.
  • Identify risk factors relating to protection, exclusion, violence, abandonment, or rights violations during community activities and individual assistance.
  • Promote users' autonomy, dignity, and informed decision-making.
  • Maintain an up-to-date map of services available in the territory to facilitate referrals.
  • Contribute to or implement program emergency-preparedness measures and adapt work arrangements during emergencies to support an effective humanitarian response.

Desired Qualifications

  • Postgraduate studies related to emergency response, humanitarian management, health, international humanitarian law, or other related fields.

About the Company

Handicap International

Disability-focused humanitarian aid and empowerment

Handicap International, also known as Humanity & Inclusion, is an international non-profit organization focused on disability. It works with people with disabilities in diverse settings—from conflict zones to development contexts—to improve their access to essential services, rehabilitation, livelihoods, and inclusion. The organisation delivers aid and support through programmes in about 60 countries and responds to emergencies, helping people become self-reliant. It operates through a network of eight national associations (Belgium, Canada, France, Germany, Luxembourg, Switzerland, United Kingdom, USA) that provide funding, resources, and project management. Unlike some aid groups, it is non-governmental, non-religious, non-political, and non-profit, centering the needs and rights of people with disabilities. Its goal is to enable people with disabilities to participate fully in society and to strengthen their independence and resilience in all contexts.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Lyon, France
Founded
Not listed

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