Full-Time

Lab Clerk

WVU Medicine

WVU Medicine

Academic health system

No salary listed

Wheeling, WV, USA

In Person

Category
Clerical & Data Entry (1)
Required Skills
Phlebotomy
Inventory Management
Medical Terminology

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Requirements
  • A high school diploma or equivalent is required.
  • Ability to handle and maintain confidential information.
  • Ability to adapt to various workloads and assignments.
  • Reading and comprehension skills are required.
  • Good oral and written communication skills are required.
  • Ability to prioritize tasks.
  • Basic knowledge of medical terminology and/or laboratory testing terms is required.
  • Basic keyboarding and computer skills are required.
  • Ability to work under high-stress conditions.
  • Ability to perform duties while wearing protective apparel when appropriate.
Responsibilities
  • Perform clerical duties associated with and supporting laboratory testing.
  • Assist with workflow within the laboratory section.
  • Respond to inquiries and communicate laboratory testing results.
  • Initiate appropriate charges and assist with workload tallying for all sections.
  • Perform clerical responsibilities in the blood bank.
  • Sort physician orders and manually transport them to data entry.
  • Procure and process blood and body fluids for laboratory testing.
  • Process and order patient and physician orders according to the procedure manual.
  • Answer telephone calls in a friendly and caring manner.
  • Transfer calls to the appropriate associate or department.
  • Communicate with satellite laboratories and drawing stations regarding physician orders and specimen requirements.
  • Train and guide new laboratory associates.
  • Direct the phlebotomy team for STAT and immediate collections.
  • Communicate with adolescent, adult, and geriatric patients according to established age-specific standards.
  • Operate pneumatic chutes and answer them in a timely manner.
  • Operate the telephone to minimize caller wait times and prevent dropped calls.
  • Operate hospital information system and laboratory information system computer systems according to the procedure manual.
  • Prepare, sort, and deliver patient reports to physician office boxes.
  • Fax reports to physicians' offices.
  • Telephone inpatient and outpatient critical-value results, including read-back, as needed by technicians.
  • Receive specimens into the laboratory computer system.
  • Deliver specimens to the appropriate department.
  • Replenish outreach client supplies when needed.
  • Inventory and order office supplies.
  • Inventory and order computer-system supplies.
  • Order inpatient and outpatient tests according to manual orders received.
  • Communicate report status with nursing units and physician offices as appropriate.
  • Wear task-appropriate protective apparel.
  • Comply with safety policies applicable to the work area.
  • Work in an environment involving cleaning agents, disinfectants, electrical current, blood, and body fluids.

WVUMedicine is an academic health system serving West Virginia and the surrounding region. The system operates hospitals, clinics, specialty programs, emergency care, research, and medical education through an integrated network. It serves patients, families, referring clinicians, students, researchers, and regional communities. Its operating model centers on clinical care, hospital operations, ambulatory services, education, research, and shared system support. Teams work across nursing, physicians, allied health, research, technology, facilities, administration, and patient services. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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