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Accor

Global hotel management, franchising, loyalty programs

General Manager

Food & Beverage Operations ManagementPosted on Nov 12
Full-timeItu - State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • A higher education qualification in Business Administration, Hotel Administration, Tourism, or a compatible field.
  • Intermediate English proficiency.
  • Knowledge of food and beverage and lodging operations.
  • People management knowledge or experience.
  • Proficiency with Microsoft Office.

Responsibilities

  • Manage the hotel under the role's responsibility, offering an innovative product and inspiring the team to ensure engagement and the hotel's financial and qualitative results, in line with the brand style and Accor service culture.
  • Put the customer at the center of all work to ensure a unique and memorable customer experience.

Desired Qualifications

  • An MBA or postgraduate qualification in Financial Management, Business, People Management, or Hotel Administration.
  • Courses in Finance, Sales, or Revenue Management.
  • Knowledge of hotel systems including Micros, Opera, CM Back Office, and Revenue Management.
  • Intermediate Spanish proficiency.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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