All Accor

Global hotel management, franchising, loyalty program

Housekeeping Supervisor

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeSurabaya, East Java, IndonesiaNo salary listedIn-person

About the Job

Requirements

Excellent communication, interpersonal, and time management skills.
Excellent grooming and presentation skills.
Service orientation and attention to detail.

Responsibilities

Ensure public areas are clean, guest satisfaction is maximized, and hotel standards are followed.
Supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas, maintaining room cleanliness and product standards.
Check all guest rooms, VIP in-house and VIP arrival rooms, and rooms of long-staying guests.

Job Description

To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.

Qualifications

Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
Excellent grooming and presentation skills
Service oriented with an eye for details

Additional Information

WHY WORK FOR ACCOR

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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