J

JCPenney

Department store and ecommerce retailer

Operations Associate

MerchandisingConfirmed live in the last 24 hours
Part-timeHouston, TX, USA$12 - $15 /hrIn-person

About the Job

Requirements

  • Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; and inspire strong performance in yourself and others.
  • Provide great customer service, cooperate and build positive, inclusive, and respectful relationships, and take accountability for actions and outcomes.
  • Proactively find ways to improve the customer experience, show confidence and courage in doing what is right, and take action with energy and urgency.

Responsibilities

  • Perform store operations functions to create an outstanding customer experience, working with the task team before the store opens.
  • Provide customer service by assisting customers with questions and requests while working around the store.
  • Execute pricing and signing by changing ticket prices and signage on merchandise across the store.
  • Replenish and restock merchandise by pulling and preparing items for the sales floor when stock is low, ensuring customers can find the styles and sizes they need.
  • Work with coworkers to unload trucks and prepare merchandise in the backroom.
  • Keep the stockroom safe, clean, and organized.
  • Find and fulfill orders placed online when assigned responsibility for online pickup.
  • Execute merchandise placement plans communicated by leadership, following merchandising standards and maintaining an outstanding customer experience as goods move to the sales floor.
  • Learn new information from peers or training materials about merchandise and business processes.

About the Company

JCPenney

Department store and ecommerce retailer

JCPenney is a U.S. department-store and ecommerce retailer. Its merchandise spans apparel, home goods, beauty, jewelry, and related services. Customers shop through stores and digital channels, with selected locations also hosting salon, optical, and portrait services. Store operations, merchandising, supply chain, ecommerce, technology, and corporate functions support the business. This scope covers JCPenney itself and does not rely on changing parent-company branding. The workforce connects customer-facing service with the inventory, digital, and commercial functions that keep the retail operation running.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Plano, TX
Founded
1902

Recently Posted Jobs

Explore more opportunities at JCPenney

See more jobs