Operations Risk Specialist/Analyst - Tied Distribution

Create connections that move people and business forward.

At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.

Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.

About the Role

This role is responsible for strengthening operational risk management, governance and control frameworks across Tied Distribution Operations. The incumbent will partner closely with business stakeholders to identify and mitigate operational risks, support regulatory compliance, coordinate audit activities, and drive continuous process improvement initiatives.

Roles & Responsibilities:

• Partnering with business teams to assess operational risks, evaluate controls and recommend improvements.
• Coordinating audits, regulatory reviews and compliance-related activities, including tracking remediation actions to closure.
• Supporting the development, review and enhancement of operational procedures, controls documentation and governance standards.
• Monitoring regulatory developments and advising stakeholders on implications, control requirements and implementation actions.
• Preparing risk and governance reporting for management committees and key stakeholders.
• Driving risk awareness through stakeholder engagement, training and communication initiatives.
• Supporting projects involving operational risk, regulatory change, controls enhancement and business process improvements.
• Working closely with Compliance, Risk Management, Internal Audit and business teams to ensure effective risk governance and control oversight.

Requirements:

• Degree in Business, Finance, Accounting, Risk Management or a related discipline.
• 4-6 years of experience in operational risk, audit, compliance, internal controls, governance or related functions within financial services.
• Good understanding of risk management principles, regulatory requirements and control frameworks.
• Strong analytical, stakeholder management and communication skills.
• Experience with Excel, Power BI or data analysis tools would be advantageous.
• Able to work independently, manage multiple priorities and influence stakeholders across different functions.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way! 

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Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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