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eClerx

Data analytics and BPM outsourcing services

Analyst

HR Operations & Coordination +1Confirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Strong knowledge of onboarding processes, including documentation, compliance, and background verification.
  • Proficiency in Excel, including VLOOKUP and Pivot Tables, for tracking and reporting.
  • Ability to manage stakeholders and communicate effectively.
  • Problem-solving abilities to handle onboarding challenges.
  • Ability to present and facilitate training sessions in person and virtually.
  • Attention to detail and ability to manage multiple priorities.
  • Familiarity with learning management systems and human resources tools.

Responsibilities

  • Develop, coordinate, and facilitate the onboarding process for new hires to ensure a smooth transition.
  • Deliver onboarding training modules covering company policies, culture, role-specific tools, and systems, adapting content for different departments or roles.
  • Collaborate with Human Resources, Information Technology, Administration, and hiring managers to complete onboarding tasks on time and customize onboarding materials.
  • Serve as the primary contact for new joiners and address their queries and concerns.
  • Ensure completion of necessary compliance training during onboarding, including legal and regulatory requirements.
  • Identify gaps in the onboarding process and suggest efficiency improvements.
  • Maintain accurate records of onboarding activities and track progress, training completion, and feedback using Excel and other tools.
  • Gather feedback from new hires and stakeholders to continuously improve the onboarding experience and identify areas for enhancement or modification.

Desired Qualifications

  • An enthusiastic and engaging approach with new hires, a proactive and solution-oriented mindset, and adaptability to change.
  • Interpersonal and communication skills and a positive attitude.
  • Ability to work independently while collaborating with multiple teams.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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