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Middlesex Savings Bank

Mutual bank offering loans and services

Commercial Business Lending Officer 2

Full-TimeDeadline 9/15/27
$76.5k - $135.7k/yr
Mid
Bachelor's
Southborough, MA, USA
HybridNew hires work on-site in the Massachusetts office for 90 days before transitioning to a hybrid or remote schedule.

About the job

Requirements
  • A Bachelor's Degree or equivalent direct work experience is required.
  • Three to five years of experience in client-facing commercial credit and/or commercial lending is required.
  • Experience in credit underwriting is preferred.
  • Ability to analyze financial statements.
  • At least intermediate technology skills, including knowledge of word processing, database, and spreadsheet applications.
  • Strong time management skills and the ability to prioritize tasks.
  • Strong interpersonal skills, excellent communication, problem-solving abilities, and adaptability to change.
  • Strong writing skills with the ability to write with clarity and efficiency.
  • Ability to travel throughout the defined market as required.
Responsibilities
  • Provide relationship management for a moderate to large commercial loan portfolio.
  • Maintain proactive outreach with existing customers through in-person visits, phone, and email contact.
  • Understand each customer's business strategy and provide appropriate banking solutions to meet client needs and expand relationships.
  • Collect financial materials from existing and prospective borrowers for analysis of new borrowing requests and annual relationship reviews.
  • Structure commercial loan facilities, pricing, and documentation according to bank and departmental policy.
  • Collaborate with operational, credit, and commercial loan servicing teams to ensure high-quality credit analysis and risk assessments are documented.
  • Analyze financial documents to determine repayment capability and the financial strength of subject companies.
  • Write credit approval memorandums for lending and review activities using the Bank's Abrigo system and prescribed underwriting templates.
  • Recommend loan approvals, declines, modifications, or renewals.
  • Develop self-sourced lending opportunities through a network of external referral sources.
  • Attend internal and external networking events for center-of-influence development and support bank directives.
  • Represent the bank through leadership positions in business and community organizations.
  • Exchange referrals with the center-of-influence network and introduce customers and contacts when appropriate.
  • Write credit memorandums for new loan requests and annual customer relationship reviews.
  • Provide proactive and responsive support to Community Banking staff in the assigned branch territory.
  • Perform duties in accordance with bank and regulatory compliance guidelines.
  • Ensure commercial loan relationships comply with bank policies and applicable federal and state laws and regulations.
  • Recommend changes needed to support compliance requirements.
  • Perform other related duties as required.
Desired Qualifications
  • Experience in credit underwriting.

About the company

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Middlesex Savings Bank

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Middlesex Savings Bank is a mutual bank serving residents and businesses in Massachusetts and the broader New England region. It offers consumer and commercial banking services, including checking and savings accounts, mortgages and various loans, and business banking, delivered through traditional branches, a locally based call center, and online/mobile platforms. Funds from deposit customers are used to provide loans and financial services, with a focus on competitive savings rates and accessible, personalized service for members. The bank’s mutual structure means profits go to its member-owners, not external shareholders. What sets it apart is its long history (dating back to 1835), deep community focus, commitment to fair pricing, higher savings rates, and staff who know local customers. Its goal is to help both individuals and businesses achieve financial stability and long-term success by offering fair products, consistent service, and community support.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Natick, Massachusetts

Founded

1835

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Simplify's Take

What believers are saying

  • Q2 2026 ROA reached 0.86%, above many community-bank peers.
  • Nonperforming loans were 0.39% in June 2026, showing solid credit discipline.
  • Branch deposits remain sticky, with Natick, Concord, and Acton each above $315M.

What critics are saying

  • Commercial real estate totaled $2.63B in 2025, exposing earnings to office and multifamily stress.
  • Net interest income depends on Massachusetts deposits; fintech pricing pressure can compress margins fast.
  • A cyber or BSA/AML failure would trigger regulator action and crush the mutual franchise.

What makes Middlesex Savings Bank unique

  • Mutual bank since 1835, with 2026 CET1 at 18.24% and $6.15B assets.
  • Dana Neshe became Chair, President, and CEO in April 2024, tightening accountability.
  • Foundation donated $486,562 to 37 nonprofits in July 2026, reinforcing local trust.

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Benefits

Flexible Work Hours

Company News

R.W. Holmes Realty
Jul 1st, 2026
Elizabeth Holmes joins Middlesex Savings Bank Board of Directors.

Elizabeth Holmes joins Middlesex Savings Bank Board of Directors. R.W. Holmes is proud to share that Elizabeth Holmes, Director of Corporate Services, has been elected to the Board of Directors of Middlesex Savings Bank. The appointment marks another chapter in the longstanding relationship between R.W. Holmes and Middlesex Savings Bank, which spans more than 30 years. Throughout that time, Middlesex has been both a valued client and lending partner to the firm. "I am honored to join the Board of Directors of Middlesex Savings Bank and look forward to supporting its continued commitment to the businesses and communities it serves," said Holmes. "Middlesex has a long history of supporting local businesses, and I am grateful for the opportunity to contribute to that mission." Noteworthy transactions. Albemarle Gardens, a 112-unit multifamily community in Newton, MA, sold for $29,550,000 Mattress Firm expands in Massachusetts with a 142,000 SF lease in Franklin Boston Dynamics and SnapDragon Chemistry take 75,000 SF of lab/R&D space in Waltham Research Park 214,356 square feet making Waltham Research Park 100% leased R.W. Holmes represents MathWorks in the $16.7M, 107,000 SF acquisition of Cochituate Place, Natick R.W. Holmes takes 55% leased 130,000 SF Class A Office building to 95% leased at 55 Old Bedford Rd in Lincoln for owner Real Capital Solutions, Denver R.W. Holmes fully leases a 67,000-square-foot new spec industrial building at 50 Ryan Drive, Raynham, before completion R.W. Holmes represents The MathWorks in Los Angeles, Maryland, and Michigan expansions Sold 2 & 3 Apple Hill, Natick for Met Life $50,000,000 R.W. Holmes Realty represents Coca-Cola in securing a new 90,000 SF building in Westborough Sold 403 acres of land for Alstores Realty Corporation to Paramount Development (subsidiary Perini Corp.) which was developed as the Raynham Woods Commerce Center

Citybiz
Apr 29th, 2024
Middlesex Savings Bank Appoints Dana Neshe as CEO and Chair of the Board

Middlesex Savings Bank appoints Dana neshe as CEO and chair of the board.

Middlesex Savings Bank
Nov 16th, 2023
Middlesex Savings Charitable Foundation Grants 20 Local Nonprofits More Than $330,000 in Funding

Middlesex Savings Charitable Foundation grants 20 local nonprofits more than $330,000 in funding.

Middlesex Savings Bank
Sep 27th, 2023
Middlesex Savings Bank Donates $25,000 to AMSA to Improve Equity in Access to Science and Technology for Diverse Student Population

Middlesex Savings Bank announced a corporate gift of $25,000 to the Advanced Math & Science Academy Charter School (AMSA ).

The Business Journals
Jun 27th, 2023
Middlesex Bank's foundation to give over $330K to 18 local nonprofits

The foundation has been making donations since 2000, and has provided more that $15 million in grants to nonprofits providing critical community services.