Full-Time

Senior Commercial Counsel

Confirmed live in the last 24 hours

Uniphore

Uniphore

501-1,000 employees

Automates customer interactions with AI solutions

Compensation Overview

$186.9k - $233.6k/yr

+ Annual Incentive Opportunity + Pre-IPO Stock Options

Senior

Palo Alto, CA, USA

Hiring Range: $186,900 - $233,600 for Primary Location of USA - CA - Palo Alto.

Category
Legal
Contract Management
Legal & Compliance
Requirements
  • Prior experience negotiating SaaS/Software contracts is a must.
  • 5+ years of experience autonomously negotiating agreements for a high growth company.
  • Team player with exceptional people skills who has the demonstrated ability to collaborate and build strong relationships at all levels of an organization.
  • Pragmatic, business focus with an understanding of business goals, and the ability to assess and creatively manage risk.
  • Able to thrive in a fast-paced environment and successfully manage competing deadlines.
  • Strong understanding of IP ownership and data protection/privacy issues in the context of technology/commercial transactions.
  • Outstanding legal and business judgment, capable of making smart decisions in ambiguous situations.
  • J.D. from an accredited law school.
Responsibilities
  • Lead the drafting and negotiation of enterprise customer agreements, including SaaS agreements (and related data privacy addendums), technology license agreements, development and collaboration agreements, professional service agreements, and consulting services agreements.
  • Serve as the escalation point to counsel reporting into this position.
  • Develop and iterate the Legal team’s commercial strategy to scale with the company.
  • Support our Finance, Sales, Delivery and Product teams by providing legal guidance and contract interpretation.
  • Manage outside counsel and other teammates as needed.
  • Seek ways to streamline and improve on inefficiencies, including continual improvement of forms and processes in response to customer concerns or internal demands.
Desired Qualifications
  • Management experience is a plus.

Uniphore specializes in conversational AI solutions that automate and improve customer interactions. Its main products include tools for conversational automation, analytics, and virtual assistants, which help businesses enhance their customer service operations, cut costs, and boost service quality. Uniphore's technology integrates with existing customer service systems to automate routine tasks and provide real-time insights into customer interactions, making it easier for service agents to respond quickly and personally. Unlike many competitors, Uniphore focuses on a subscription-based model, allowing clients to pay for access to its platforms and scale their usage as needed. The company's goal is to empower businesses, particularly in sectors like finance and telecommunications, to leverage AI for better customer engagement and operational efficiency.

Company Size

501-1,000

Company Stage

Series E

Total Funding

$608.7M

Headquarters

Palo Alto, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Emotional AI integration can boost customer satisfaction and loyalty.
  • Zero Data AI Cloud offers a competitive edge in secure data handling.
  • X-Stream speeds up RAG app development, enhancing Uniphore's market position.

What critics are saying

  • Acquisitions may lead to integration challenges, disrupting operations and client services.
  • Rapid expansion could strain resources, risking financial instability.
  • New CTO may shift strategies, potentially misaligning with client expectations.

What makes Uniphore unique

  • Uniphore integrates emotional AI to enhance customer interactions and satisfaction.
  • The company offers a Zero Data AI Cloud for secure and efficient data handling.
  • Uniphore's X-Stream accelerates RAG app development, reducing time-to-market for AI solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Stock Options

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

0%
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