Advanced Field Service Engineer

As an Advanced Field Service Engineer – HVAC Controls/BAS here at Honeywell, you will be responsible for providing advanced technical support, troubleshooting, and service for HVAC control systems and building automation systems (BAS). You will play a crucial role in ensuring the optimal performance and reliability of our systems by delivering expert technical solutions and exceptional service to our customers.

You will report directly to our Service Manager and you’ll work out of our Indianapolis, IN location on a Hybrid work schedule.

In this role, you will impact customer satisfaction and operational efficiency by troubleshooting, diagnosing, and resolving complex HVAC control issues, commissioning and optimizing building automation systems, and providing advanced technical guidance to customers and field technicians while ensuring adherence to industry standards and best practices.

YOU MUST HAVE

• 2 years of experience in HVAC controls and building automation systems.
• Strong technical knowledge of HVAC systems, controls, and BAS technologies.
• Proficiency in troubleshooting and diagnosing complex HVAC control issues.
• Experience with programming and configuring HVAC control systems, including DDC controllers and software.
• Must be able to successfully complete a pre-employment drug screening and background check, in accordance with company policy and applicable laws.
• Associate's or Bachelor's Degree in Engineering, HVAC Technology, or a related field.
• Niagara (Niagara 4) Certification preferred or willingness to obtain certification.
• NICET Level I or II certification in Fire Alarm Systems (preferred or attainable within 12 months).
• Advanced knowledge of Honeywell BAS platforms (Spyder, CIPer, WEBs, EBI).
• Strong troubleshooting skills across HVAC controls, DDC systems, and open protocols (BACnet, Modbus, LonWorks).
• Experience providing advanced field service support, resolving complex technical issues, and coordinating onsite service activities.
• Strong customer communication, technical problem-solving, and documentation skills.

We Value

• Industry certifications (NICET, ESA, OSHA, or manufacturer certifications).
• Experience with enterprise security platforms and IP-based systems.
• Strong technical leadership, communication, and knowledge-sharing abilities.
• Knowledge of networking, structured cabling, and system integration.
• A proactive, customer-focused approach with attention to quality and safety.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 10/22/2026

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Provide building services through a team of dedicated experts both on site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management and cybersecurity protection.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more

KEY RESPONSIBILITIES

• Perform onsite installation, commissioning, and advanced service of Honeywell Building Automation Systems (BAS), including DDC controllers, HVAC equipment, and networked control devices.
• Diagnose and resolve complex technical issues involving fire alarm panels, initiating devices, notification appliances, and integrated BAS systems (Tridium Niagara / Honeywell EBI).
• Provide advanced technical support and guidance to field technicians and subcontractors to ensure quality service delivery and timely project execution.
• Perform advanced troubleshooting and diagnostics of HVAC control systems, including VAVs, AHUs, chillers, boilers, sensors, actuators, and communication networks (BACnet, Modbus, LonWorks).
• Program, configure, troubleshoot, and commission Honeywell platforms such as Spyder, CIPer, WEBs, EBI, and Niagara-based systems.
• Interpret control drawings, wiring schematics, and sequences of operation to validate system functionality and ensure proper integration.
• Conduct system startups, point-to-point verification, and functional performance testing to meet project specifications and customer requirements.
• Coordinate directly with project managers, engineers, customers, and other trades to resolve complex technical issues and maintain project schedules.
• Identify system optimization opportunities to improve energy efficiency, reliability, and overall building performance.
• Ensure accurate documentation, redlines, service reports, and as-built drawings are completed and submitted in accordance with Honeywell standards.
• Maintain strict adherence to Honeywell safety protocols, quality processes, and customer site compliance requirements.