Turndown Attendant
About the job
- Previous housekeeping or hospitality experience is preferred.
- The role requires the ability to stand and walk for extended periods, up to 8 hours.
- The role requires the ability to bend, kneel, and squat for extended periods.
- The role requires the ability to lift and carry up to 30 pounds frequently.
- The role requires the ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
- The role requires the ability to work independently during evening shifts.
- Provide professional, friendly, and engaging service to guests.
- Perform evening turndown service in assigned guest rooms and suites in accordance with hotel standards.
- Prepare rooms for the evening by turning down beds and refreshing linens as needed, adjusting lighting, closing curtains, creating a comfortable ambiance, and refreshing towels, toiletries, and in-room amenities.
- Lightly clean and tidy guest rooms by removing trash and used items, straightening furniture and guest belongings as appropriate, wiping surfaces, and refreshing bathrooms.
- Replenish water, amenities, and other in-room offerings as required.
- Fulfill guest requests promptly during service hours.
- Inspect rooms for cleanliness, presentation, and functionality of all items.
- Promptly report maintenance issues, damages, or safety concerns.
- Respect guest privacy and follow security and confidentiality procedures.
- Maintain housekeeping carts, supplies, and service areas in a clean and organized manner.
- Follow health, safety, and sanitation guidelines, including proper use of cleaning products.
- Communicate with team members and supervisors regarding room status and guest needs.
- Assist with special requests or additional evening services as required.
- Previous housekeeping or hospitality experience is preferred.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget