Student Worker - Client Services, Diagnostic Labs

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of the department leader, assists the department through various clerical functions and special projects.

Total Rewards Package

Compensation
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Provides administrative support to the department including filing, data entry and handling customer requests
• Prepares presentations to company leaders
• Helps identify opportunities for process efficiency and collaborates with teams as necessary
• Assists with the analysis and resolution of department issues and makes recommendations as appropriate.
• Assists staff with various support activities upon request, such as special projects, reports, etc.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

• High School Diploma Currently enrolled in an accredited college or university majoring in communications, business or a health related discipline. required

Experience

• 1-3 years Experience with Microsoft Office products (Word, Excel, and Outlook) required
• Less than 1 year Experience with integrated HRIS/payroll systems required; experience with Ceridian preferred
• Less than 1 year Experience in a health care setting preferred

Knowledge, Skills and Abilities

• Ability to handle confidential information appropriately required
• Ability to quickly and accurately understand instructions and then work independently on assignments required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required
• Detail-oriented to evaluate and ensure accuracy of data required
• Strong sense of urgency to meet deadlines required
• Exceptional organizational and problem-solving skills required
• Proven ability to manage multiple projects required
• Strong interpersonal skills and exceptional commitment to customer service required
• Excellent verbal and written communication skills to write, interpret and explain information related to benefits preferred