Business Operations Intern

Operations Summer Internship

MassMutual Operations
Full-time, Springfield, Massachusetts

The Opportunity

The Operations Summer Internship offers rising juniors and seniors a meaningfulexperience in a professional business environment. You will contribute to work that supports business goals and operational effectiveness while building practical skills in communication, analysis, collaboration, and problem-solving.

The Team

You will join a collaborative Operations team and work with experienced professionals, business partners, and fellow interns. Your specific assignment may vary based on business needs, giving you exposure to how teams work together to serve our advisors and clients, improve processes, and deliver results.

The Impact

• Support business projects and operational initiatives that contribute to team and company goals.

• Conduct research, analyze information, and help develop practical recommendations.

• Create presentations, reports, process documentation, and other project deliverables.

• Collaborate with team members and business partners, participate in meetings, and contribute ideas and solutions.

• Take ownership of assigned priorities, seek feedback, and communicate progress throughout the internship.

• Present capstone presentation to share project outcomes, recommendations, and key learnings at the end of the internship.

The Minimum Qualifications

• Currently enrolled in a bachelor’s degree at an accredited college or university with an anticipated graduation date of 2028 or 2029.

• Currently authorized to work in the United States without requiring current or future employment sponsorship.

The Ideal Qualifications

• Experience using Microsoft Excel, Word, and PowerPoint in academic, work, or extracurricular settings.

• Leadership experience through academics, student organizations, community involvement, volunteer service, athletics, military service, or employment.

• Experience conducting research, analyzing information, solving problems, or presenting recommendations.

• Interest in business operations, project management, analytics, customer experience, or process improvement.

• Demonstrated ability to manage priorities, collaborate with others, and complete assignments on time.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

• A collaborative environment where perspectives are welcomed

• Access to learning, development, and internal networks that support continuous growth and skill-building over time

• Employee-led communities and forums that foster connection, learning, and inclusion across the organization

• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

$30/hour

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