A

Amazon

Sells products online and rents cloud computing

Systems Engineer - Kumo Support Tools

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeUnited KingdomNo salary listed

About the Job

Requirements

  • Experience in site reliability engineering, systems engineering, systems administration, DevOps, security administration, or network administration.
  • Experience working with Linux.
  • Experience in systems engineering.
  • Experience with Python, Java, Perl, PHP, Ruby, Bash, Shell, or an equivalent language.

Responsibilities

  • Build and operate customer services and critical support and health tooling in a large-scale, high-availability environment.
  • Automate service operations, deployment methods, and manual processes to reduce operational toil.
  • Troubleshoot issues using Linux skills, develop fixes and workarounds, and keep software up to date.
  • Use networking knowledge to identify and troubleshoot network connectivity issues.
  • Provide data and metrics to help manage service capacity and efficiency.
  • Develop, build, deploy, operate, sustain, and grow services in cloud production environments.
  • Use trends and metrics to identify opportunities for improvement.
  • Develop and refine procedures for the team and internal customers.
  • Deliver customer-impacting changes while addressing new and ambiguous problem domains.
  • Investigate root causes of customer issues and unfavorable metric trends, consulting senior engineers as needed.
  • Implement operational excellence practices and improve out-of-hours support through automation.

Desired Qualifications

  • Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
  • Experience designing and developing scripts to automate operational burdens and reviewing scripting changes for maintainability, scalability, and security.
  • Experience working in a 24/7 production environment.
  • Experience with service-oriented architecture and web services.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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