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EXL

Analyzes business data and runs outsourced operations

Senior Executive - Quality Auditor

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Science or Nursing is required.
  • At least one of the following certifications is mandatory: Certified Coding Specialist (CCS), Certified Inpatient Coder (CIC), or Certified Professional Coder (CPC).
  • At least five years of experience in inpatient diagnosis-related group (DRG) coding or auditing is required.
  • At least one year of experience in a Quality Analyst or Quality Auditing role is required.
  • Follow project-related protocols, workflows, and client instructions.
  • Adhere to HIPAA and data security standards.
  • Demonstrate working knowledge of Microsoft Excel, Outlook, and Word for documentation and reporting.
  • Use quality tools, 3M encoder software, natural language processing (NLP) tools, and internal systems effectively for auditing and reporting.
  • Communicate effectively in writing and verbally.

Responsibilities

  • Complete received audits for quality review and ensure quality output.
  • Meet quality service-level agreement (SLA) and quality production targets.
  • Escalate issues and identify error trends.
  • Update all required monitoring trackers.
  • Respond promptly to emails from leads and managers.
  • Perform comprehensive secondary quality audits on inpatient medical records reviewed by DRG auditors.
  • Validate the accuracy of principal and secondary diagnoses, procedures, present-on-admission (POA) indicators, discharge disposition, and final DRG assignment.
  • Ensure compliance with Inpatient Prospective Payment System (IPPS) regulations, ICD-10-CM/PCS guidelines, official coding conventions, and payer- or client-specific requirements.
  • Follow all Standard Operating Procedures (SOPs) without deviation.

Desired Qualifications

  • Prior experience conducting inpatient (IP) DRG quality audits.
  • Hands-on exposure to 3M encoder software and natural language processing (NLP) tools.
  • Strong proficiency in Microsoft Excel, including trackers, analysis, and reporting.
  • Experience working in service-level-agreement-driven, high-compliance healthcare environments.

About the Company

EXL

Analyzes business data and runs outsourced operations

EXL analyzes business data and runs outsourced operations for insurers, healthcare payers, banks, retailers, and other large organizations. Its teams combine industry expertise with data engineering and AI to handle tasks such as claims processing, payment reviews, customer service, and finance within existing technology environments. The company also builds software, including LifePRO, which manages insurance policies, and EXLdata.ai, which connects fragmented data for use in AI systems. Clients pay for consulting projects, ongoing managed services, and software delivered through the cloud. EXL was founded in 1999 and is headquartered in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1999

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