Terranea Resort

Runs an oceanfront resort on the California coast

Barista

Dining, Bar & Counter ServicePosted on Nov 5

Part-timeRancho Palos Verdes, CA, USA$19.19 /hrIn-person

About the Job

Requirements

The candidate must have at least one year of food and beverage experience.
The candidate must have a Food Handlers Certification.
The candidate must be comfortable using a point-of-sale system to place orders and generate customer bills, and must have math skills.
The candidate must be able to stand for long periods.
The candidate must have a good memory for food and drink orders.
The candidate must be well-spoken and well-dressed and able to work well with others.

Responsibilities

Provide professional guest service and serve food and beverages.
Brew coffee and tea and fill containers with requested beverages.
Wrap menu items, including sandwiches, hot entrees, and desserts, and assist the pastry department with wrapping retail items for sale in the coffee shop.
Clear, clean, reset, and maintain the coffee shop work area during shifts, and maintain cleanliness of the immediate work area and general property.
Greet guests promptly and professionally and follow the service standards in the server training manual.
Assist other attendants in providing service according to the coffee shop's standards of service.
Understand the processes for the coffee shop's products and equipment.
Handle guest checks according to hotel policy, including proper cash handling and room-post procedures.
Maintain pars and equipment as needed to complete the coffee shop's tasks.
Complete side work as assigned by the manager or supervisor.
Notify the supervisor immediately about customer complaints.
Maintain proper uniform and nametag.
Attend daily communication and service meetings, weekly staff meetings, and monthly department meetings.
Follow departmental policies and procedures and directions from the manager.
Communicate with peers, management, and front- and back-of-house employees; support other servers.
Maintain behavior consistent with the employee handbook's sexual harassment and hostile work environment policy.

Desired Qualifications

Food, wine, and liquor knowledge is preferred.

Overview

Responsible for the ultimate professional guest service. Knowledge of product. Service of all food and beverages to the guests. Cleanliness of the entire Coffee shop area, inside and out.

Responsibilities

Displays a congenial appearance.
Adhere to departmental policies and procedures
Attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings
Effectively communicate with peers, management, line and front of the house employees
Practice effective listening: (seek to understand)
Be responsible for the cleanliness of the immediate work area as well as the general property
Do not sleep on duty
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
Ensure that all guests are greeted in a timely, friendly, and professional manner. Ensure all service standards are complied with as described in the server training manual.
Food, wine and liquor knowledge is preferred
Brews coffee and tea and fills containers with requested beverages
Wraps menu items, such as sandwiches, hot entrees, and desserts as well as assists the pastry department with wrapping retail items for sale in sea beans.
Clear, clean, reset and maintains Sea beans work area during shift.
Assist other Attendant to give the best possible service as specified in Sea beans Standards of Service Manual.
Understands the processes of Sea beans product and equipment.
Handle all guest checks according to Hotel policy.
Proper cash handling and room post procedures are followed.
Always works with and supports other servers.
Maintains pars and equipment as needed to successfully accomplish all Sea beans tasks.
Completion of side work as assigned by Manager or Supervisor.
Assist guests in a friendly, professional manner.
Follow directions from Manager at all times.
If there is a customer complaint the supervisor needs to be notified immediately.
Maintain proper uniform and nametag at all times.
Other job related duties as assigned.

Qualifications

Well-spoken and well-dressed with the ability to work well with others
Has minimum 1 year of food and beverage experience.
Have an excellent memory to remember drink and food orders.
Need to be comfortable using a POS to place orders and generate customers’ bills; math skills
Able to stand for long periods of time.

Experience, Education & Licensure

Food Handlers Certification

Compensation

Base Pay Start Rate: $19.19/Hr.

Compensation: 19.19 to N/A (USD)

About the Company

Terranea Resort

Runs an oceanfront resort on the California coast

Terranea Resort runs an oceanfront retreat for vacationers, local visitors and private groups on Southern California's Palos Verdes Peninsula. Guests choose between hotel rooms and residential-style stays, including casitas and villas with kitchens and separate living areas for families or longer visits. Restaurants range from casual poolside meals to fine dining, while a spa, golf course and guided outdoor activities let guests build a stay around recreation as well as lodging. The resort earns money from overnight stays and separately booked dining and recreation services. Terranea opened in 2009 and is headquartered in Rancho Palos Verdes, California.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Rancho Palos Verdes, CA
Founded: 2009

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