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IHG

Global hotel company

Laundry Manager

Food Service & HospitalityConfirmed live in the last 24 hours
Full-timeChinaNo salary listedIn-person

About the Job

Requirements

  • Possess complete knowledge of washing, spotting, starching, dry-cleaning, and pressing techniques.

Responsibilities

  • Manage laundry operations, including linens for guest rooms and suites, outlets, catering and convention facilities, fabric repairs, and guest dry-cleaning services, ensuring product quality and service standards meet hotel and company objectives.
  • Ensure all items laundered and dry-cleaned in the hotel laundry meet the highest achievable standard and are returned to guests or staff in immaculate condition.
  • Organize the movement of dirty and clean laundry and guest valet service.
  • Ensure damaged linens and uniforms are sent to the uniform room for repair or disposal.
  • Control and record chemical consumption and reorder as required.
  • Assist in maintaining records of stock and equipment.
  • Supervise all employees in the Laundry Department.
  • Ensure accurate valet delivery.
  • Maintain daily production records for linens and uniforms.
  • Coordinate with the maintenance department to ensure regular preventive maintenance and reduce equipment downtime.
  • Work with the superior and Human Resources on manpower planning and management needs.
  • Work with the superior and Director of Finance to prepare and manage the department budget.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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