Reporting to the Controller & Supply Chain Manager, the Supply Chain Specialist supports Swagelok Northern California's supply chain by tracking order timelines, expediting at-risk shipments, and maintaining accurate delivery and supplier data. With guidance from the Controller & Supply Chain Manager, the role tracks, communicates, and resolves material commitments so that internal and external customer requirements are met.

Key to this role is confirming that purchase orders are acknowledged by suppliers, identifying and expediting broken promises (supplier delivery commitments that have been missed or pushed past the promised date), and setting up new parts and suppliers accurately in company systems to support on-time delivery.

Core responsibilities include proactive pull-ins and expedites, broken promise tracking and data governance, purchase order acknowledgment and follow-up, and new part and supplier setup.

Expediting & Broken Promise Management

Identify orders that can be pulled in ahead of the need date and initiate pull-ins with suppliers (Proactive Pull-Ins).
Initiate Full Service Expedites (FSE) for orders with broken delivery promises.
Record broken promises in the system of record as they occur, and track promise-date and status changes through resolution.
Maintain complete, accurate, and current expedite data to support FSE data governance.

Order Management

Set up new parts in the system (New Part Adds) accurately and completely, subject to supervisor review.
Obtain and record supplier acknowledgments for all open purchase orders (POs) within 2 business days of issuance.
Manage the PO acknowledgment and re-acknowledgment process, following up with suppliers when acknowledgments are missing or delivery dates change.
Monitor past-due POs and follow up with suppliers to resolve them and reduce delivery risk, escalating unresolved issues to the Controller & Supply Chain Manager.

Supplier Management

Set up new suppliers in the system (New Supplier Adds) and collect required supplier documentation.
Support supplier qualification by gathering and organizing the documentation used to confirm suppliers meet company standards before onboarding.

Physical Requirements & Work Environment

This is an on-site position at our Fremont location, Monday–Friday.
Extended periods of computer work using SAP Business One and Microsoft Excel.
Occasional visits to warehouse and production areas, where noise levels may be moderate.
Occasionally lift and carry items up to 25 lbs.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Skills & Competencies

Proactive Follow-Through. Identifies at-risk orders and broken promises early and follows them through to resolution, escalating when needed, before they affect the customer.
Data Accuracy & System Diligence. Maintains accurate, current records for parts, suppliers, and broken promise and expedite data.
Supplier Communication. Follows up professionally with suppliers on acknowledgments, past-due POs, and delivery commitments, and builds working relationships that support responsiveness and on-time delivery.
Organization & Time Management. Prioritizes multiple open tasks and meets deadlines in a fast-paced environment.
Cross-Functional Collaboration. Works effectively with Buyers, Planners, and other internal stakeholders to resolve order issues.
Systems & Technology Proficiency. Uses SAP Business One and Microsoft Excel to track orders, maintain records, and support reporting.

Education & Work Experience
Required:

High school diploma or equivalent.

Preferred:

Bachelor's degree in supply chain management, business, or a related field.
Prior experience in supply chain, procurement, purchasing, or a related administrative role.

Swagelok

Supply Chain Specialist

About the Job

Requirements

Responsibilities

About the Company

Swagelok

Recently Posted Jobs