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Bertelsmann

Global media, services, and education conglomerate

Head of AI

Corporate StrategyPosted on Nov 9
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • A deep understanding of how programmes are developed, produced, post-produced and delivered, and of the pressures production teams work under, gained in production or by working closely alongside it.
  • Creative and strategic vision, with the ability to articulate a credible vision for AI's future role in storytelling, production and the business to creative, production and executive audiences.
  • A track record of leading change, innovation or process improvement in a complex or federated organisation, and taking ideas from concept through implementation.
  • Credibility working with CEOs, senior editorial leaders, Heads of Production and corporate functions, and judgement to balance creative ambition with commercial, legal and operational considerations.
  • An engaging communication and storytelling ability to bring creative talent, sceptics and senior leaders along, handling AI sensitivities with empathy and credibility.
  • Commercial judgement to assess anticipated benefits, investment requirements and delivery risk, and to prioritize accordingly.
  • An informed, active interest in AI, automation and emerging creative technology, with the ability to explain their potential in plain production and business language.
  • Sound judgement on the creative, legal and ethical implications of AI in content production.
  • Experience leading and inspiring a team, setting direction and enabling others to innovate and deliver.

Responsibilities

  • Articulate a compelling vision for how AI can enhance creativity and storytelling at FMUK across origination, development, delivery and audience, and bring editorial, production and executive leaders along.
  • Champion creative innovation by exploring AI-enabled formats, creative workflows, idea development and pitching, and audience and commercial opportunities with creative leaders, talent and buyers or clients.
  • Build and run an innovation pipeline by scanning emerging technologies, creative practice and competitors; run structured pilots and test-and-learn programmes; and make evidence-based decisions about what to scale, adapt or stop.
  • Act as a visible internal and external ambassador for FMUK's optimistic, ethically grounded approach to AI that respects creative talent and human authorship.
  • Own FMUK's AI strategy and multi-year vision, translating it into a prioritized roadmap with objectives, owners, milestones and success measures.
  • Advise and challenge the FMUK Executive Team on strategic opportunities, competitive positioning, ways of working, investment, dependencies and risks, and report progress, benefits and decisions required.
  • Represent FMUK on the Global AI Board, shape Group direction, ensure FMUK's priorities inform Group activity, and retain local accountability for FMUK strategy, investment and delivery.
  • Own responsible-AI governance for FMUK, setting principles for creative and ethical AI use that protects talent, contributors and intellectual property, and ensuring compliance with Group policy, legal requirements and production obligations in collaboration with relevant functions.
  • Monitor developments in AI, creative technology and the wider industry, anticipate opportunities and risks, and turn them into timely perspectives and strategic choices for FMUK.
  • Direct identification and prioritization of production use cases where AI or automation can improve creativity, quality, speed, efficiency or cost across development, scheduling, budgeting, production paperwork, archives, post-production, graphics, transcription, logging and content creation.
  • Sponsor pilots, labs and showcases so producers, editorial and creative teams can explore AI for their programmes in a safe, supported environment, and amplify successful work.
  • Direct identification of process and working-method improvements across corporate and operational functions, collaborating with functional leaders on use cases with clear operational or financial benefits.
  • Ensure each initiative addresses a genuine production need and reflects creative judgement, production realities and buyer or client requirements.
  • Ensure implementation includes process redesign, training, creative upskilling and change management, and scale successful approaches across FMUK.
  • Maintain senior relationships with company CEOs, editorial leaders and Heads of Production, serving as a thought partner who provides ideas and inspiration as well as delivery.
  • Lead, inspire and develop the FMUK AI team; set its vision and objectives; manage performance; establish accountability across production enablement, productivity enablement and technical delivery; and foster curiosity and ownership.
  • Oversee local investment in tools and initiatives using clear prioritization criteria covering production impact, deliverability, cost, risk and realized benefits, while making room for exploratory innovation where learning is valuable.
  • Chair the FMUK AI Champion Network and work with Internal Communications and the People Team to build engagement, confidence and enthusiasm among colleagues with varying AI knowledge, encouraging experimentation and shared learning.
  • Coordinate with Global AI, IT, engineering, procurement and external partners when specialist capability is needed, fostering responsible experimentation and clear accountability.

Desired Qualifications

  • Experience developing business cases and managing project or innovation budgets.
  • Experience in creative or research and development innovation, such as labs, incubators, pilots or new-format development, or building partnerships with technology companies, start-ups or academic institutions.
  • Experience working across multiple production companies, labels or genres, or across production and corporate environments.
  • Experience establishing champion networks, communities of practice or cross-functional working groups.
  • Knowledge of AI governance, intellectual property, data protection or production compliance.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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