Tatu City

Special Economic Zone for industrial development

Training and Development Specialist

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timeTatu City, KenyaNo salary listed

About the Job

Requirements

A bachelor's degree in Human Resources, Education, Business Administration, or a related field is required.
Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, and Microsoft Teams.
Experience with e-learning platforms and tools.
Ability to adapt training for diverse audiences and learning styles.
Strong presentation and facilitation skills.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple projects simultaneously.
Ability to work Monday through Friday Pacific Time, with occasional weekends.
Potential to travel internationally to deliver training and development programs at various company locations.

Responsibilities

Conduct new-hire training programs lasting up to 12 weeks.
Conduct ongoing service, product, and policy training.
Develop and deliver comprehensive training programs tailored to department and team needs.
Conduct training sessions, workshops, and seminars in person and virtually.
Assess training needs through surveys, interviews, and consultations with managers.
Evaluate the effectiveness of training programs and make necessary adjustments.
Collaborate with subject matter experts to ensure training content is accurate and up to date.
Maintain training records and track employee progress.
Provide coaching and support to employees to enhance their professional development.
Meet with supervisors to identify coaching opportunities.
Support the sales department in improving sales performance by coaching and training agents; analyze key performance indicator reports to identify training opportunities.

Desired Qualifications

Certification in training or instructional design, such as CPTM or ATD.
Call center experience.
Familiarity with performance coaching or mentoring.
Travel industry background.
Patient, flexible, organized, and people-oriented approach, with interpersonal problem-solving skills.

Training and Development Specialist

Tatu City · Tatu City, Kenya · Full-time · Posted 2025-06-14

Workplace: on_site

Description

We are seeking a dynamic and experienced Training and Development Specialist to join our team and help us achieve our goals. The Training and Development Specialist will be responsible for designing, implementing, and evaluating training programs that enhance the skills and knowledge of our employees.

Key Responsibilities:

Conduct new hire trainings (up to 12-week programs)
Conduct ongoing service, product and policy training
Develop and deliver comprehensive training programs tailored to the needs of department and teams.
Conduct training sessions, workshops, and seminars both in-person and virtually.
Assess training needs through surveys, interviews, and consultations with managers.
Evaluate the effectiveness of training programs and make necessary adjustments.
Collaborate with subject matter experts to ensure training content is accurate and up-to-date.
Maintain training records and track employee progress.
Provide coaching and support to employees to enhance their professional development.
Meet with the Supervisors to identify coaching opportunities.
Aid the sales department in enhancing the sales performance by coaching and training agents. Analyze KPI reports and determine training opportunities

Requirements

Bachelor's degree in Human Resources, Education, Business Administration, or related field required
Certification in training or instructional design (e.g., CPTM, ATD) is a plus
Call Center experience is a plus
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft Teams.
Potential to travel internationally to deliver training and development programs at various company locations.
Strong presentation and facilitation skills.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple projects simultaneously.
Experience with e-learning platforms and tools.
Familiarity with performance coaching or mentoring is desirable.
Ability to adapt training for diverse audiences and learning styles.
Travel Industry background a plus
Must be people-oriented, patient, flexible, organized and able to work independently and possess astute interpersonal problem-solving skills

Work Schedule:

Flexible to work Monday through Friday Pacific Time (with occasional weekends)

Apply

Apply at Tatu City

About the Company

Tatu City

Special Economic Zone for industrial development

Tatu City develops Kenya’s first operational Special Economic Zone (SEZ) and a 5,000-acre mixed-use city created by Rendeavour. It provides infrastructure-ready plots and fully developed spaces across industrial, residential, office, and educational uses within an SEZ designed to ease permits and services for businesses, backed by international investors. It differentiates itself by offering a government-recognized SEZ plus a complete ecosystem—homes, offices, schools, and recreation—within one regulated, long-term project. Its goal is to accelerate Kenya’s economic growth by attracting investment and enabling companies to set up, hire people, and expand, aligned with Vision 2030.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Nakuru, Kenya
Founded: 2008

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