Full-Time

Senior Manager

Media Operations

Posted on 1/10/2025

Airbnb

Airbnb

10,001+ employees

Online marketplace for lodging and experiences

Government & Public Sector
Real Estate

Compensation Overview

$192k - $240kAnnually

+ Bonus + Equity + Benefits + Employee Travel Credits

Expert

Company Historically Provides H1B Sponsorship

United States

Remote eligible but requires occasional in-office presence; must reside in a state where Airbnb, Inc. has a registered entity.

Category
Creative Writing
Editing & Proofreading
Content & Writing
Required Skills
Financial analysis
Requirements
  • 12+ years of experience, scaling operations and working with scaled media production operation and creative teams, ideally with experience working within a tech company
  • Strong leadership skills, to manage and inspire a global team and share vision to senior stakeholders
  • Experience making operational and production contributions at both strategic and tactical levels
  • At ease with an ambiguous environment with significant shifts in strategy
  • Able to influence product teams and to manage the essential technical aspects and platforms necessary for this media teams effective operation
  • Attention to detail while delivering at large scale
  • Strong financial background and ability to show return on investment
  • Experience developing and optimizing systems, tools, processes, and workflows for creative and production operations
  • Experience supporting changes in operational processes and aligning teams to a strategic vision
  • Process savvy and ability to audit and streamline easy of working into presentation deck format
  • Experience working with global creative teams
Responsibilities
  • Lead a matrixed and globally distributed scaled media production operation involving numerous concurrent production workflows outputting multifaceted assets for numerous parts of the business.
  • Oversee a team responsible for the creation and execution of professional photography and videography shoots, including retouching / editing, as well as the quality of media delivered (by vendors or provided by hosts).
  • Ensure quality output of media meets or exceeds creative briefs and/or benchmarks, and improve content, materials, or education of the creator network as needed.
  • Partner with leaders across the company to ensure the Media Operations team delivers high quality, at a reasonable cost, and high speed.
  • Manage relationships with partners / third-party vendors to ensure delivery against the agreed upon statement of work.
  • Manage the network of freelance photographers to make sure the program has the right coverage and skillset to meet the demand.
  • Manage satisfaction towards the program to ensure high Host NPS scores and strong satisfaction level from the cross functions partners we cater to.
  • Be a highly tactical operator, detail oriented with a passion for tracking, reporting, finding opportunities to improve and building on processes and systems to help mobilize a global team.
  • Responsible for driving and managing the production team meetings & gatherings (weekly and monthly) to ensure we elevate hot topics and update project status’ on a regular basis.
  • Provides solutions to complex challenges within team needs, specifically where there are pinch points and gaps.
  • Runs weekly production onboardings and ensures new talent is equipped with knowledge of all production focused tools.
  • Prepares and packages all information regarding budgets and quarterly updates into concise presentation decks with an executive summary format.

Airbnb operates an online marketplace that connects travelers with hosts offering lodging and unique tourism experiences. The platform allows hosts to list their properties, which can range from single rooms to entire homes, enabling guests to book accommodations that provide a more authentic local experience. Airbnb earns revenue through a commission system, taking a percentage from each booking made on its platform. With a presence in nearly every country and over 5 million hosts, Airbnb has facilitated more than 1.5 billion guest arrivals. Additionally, the platform offers various local experiences organized by hosts, enriching the travel experience for guests.

Company Stage

IPO

Total Funding

$3.7B

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for eco-friendly travel boosts Airbnb's integration of AI and AR features.
  • The trend of digital nomadism opens new opportunities for long-term stays on Airbnb.
  • Airbnb's partnership with SHEROES expands its network of women hosts in India.

What critics are saying

  • Regulatory scrutiny in Spain may lead to fines and operational challenges for Airbnb.
  • Cultural challenges may affect Airbnb's growth in India despite its partnership with SHEROES.
  • Failure to integrate AI effectively could put Airbnb at a competitive disadvantage.

What makes Airbnb unique

  • Airbnb offers unique stays and local experiences, setting it apart from traditional hotels.
  • The platform's Airbnb Categories feature helps users find accommodations matching specific interests.
  • Airbnb's global reach and diverse host network provide a wide range of lodging options.

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Benefits

Comprehensive health plans

Paid volunteer time

Healthy food and snacks

Generous parental and family leave

Learning and development

Annual travel and experiences credit