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Accenture

Advises businesses and runs their technology

Marketing Platform Auto Senior Analyst

Growth MarketingPosted on Nov 11
Full-timeNavi Mumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A graduation degree is required.
  • Proven experience in a support or executive role within CRM or marketing automation.
  • Experience executing and supporting automated email and SMS campaigns.
  • A Salesforce Marketing Cloud certificate is required; a generic Salesforce certification does not satisfy the requirement for Marketing Cloud access.
  • Deep expertise in Journey Builder, Automation Studio, Email Studio, Content Builder, and Mobile Studio.
  • Strong proficiency in SQL, AMPscript, segmentation logic, and dynamic content creation.
  • Knowledge of HTML and CSS for email template customization.
  • Familiarity with marketing automation best practices and deliverability principles.
  • Analytical skills to translate data and insights into reports.
  • Excellent verbal and written English and business communication skills.
  • Presentation skills and organizational skills.

Responsibilities

  • Help balance increasing marketing complexity with diminishing marketing resources.
  • Drive marketing performance using functional and technical expertise, accelerating time to market and operating efficiencies through data and technology, content services, digital marketing services, customer engagement, and media growth services.
  • Create and design digital marketing advertisements and promotions.
  • Design, implement, develop, and manage Salesforce Marketing Cloud.
  • Use Salesforce Marketing Cloud to create and manage marketing relationships and campaigns with customers.
  • Support customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis through the CRM platform.
  • Use custom scripting languages to personalize landing pages, create applications, and construct cross-channel templates or layouts.
  • Own end-to-end execution of area DRBU automated campaigns, including asset upload, testing, and final deployment.
  • Deploy consumer segmentation within the CRM platform for regional campaigns and journeys.
  • Support campaign setup and activation, ensuring technical and compliance checkpoints are met before launch.
  • Contribute to creating and scaling email templates, ensuring regional template updates and refreshes adhere to brand and regulatory standards.
  • Perform quality assurance checks on campaign builds, including audience selection rules, journey logic, and compliance disclaimers.
  • Use CRM platforms and analytics dashboards for standard campaign performance KPI tracking and effectiveness reporting.
  • Monitor campaign performance after launch and escalate technical or performance anomalies to the Global CRM and Automation Manager and Area Consumer Experience Manager.
  • Plan, execute, and monitor multiple concurrent marketing tasks.
  • Work with cross-functional teams, including consumer activation, LEX, and agencies, to ensure smooth asset and approval flow.
  • Assist the Global CRM and Automation Manager in translating campaign data and insights into performance reports.

Desired Qualifications

  • Experience in the FMCG and e-commerce industries.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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