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General Dynamics Information Technology

Builds and runs technology for government agencies

Network Technician/Systems Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeTopeka, KS, USANo salary listed

About the Job

Requirements

  • At least 3 years of related experience; the preferred experience range is 3–7 years.
  • A relevant bachelor's degree from an accredited college or university is preferred. Candidates without a relevant four-year degree must have an additional four years of relevant work experience.
  • Ability to obtain and maintain a Public Trust clearance and pass government background screening, including detailed forms and fingerprinting.
  • Must meet the U.S. residency requirement: residence in the United States or U.S. Territories for the last five years. U.S. citizens must not have left for more than six consecutive months in the last three years unless an exception applies; non-U.S. citizens must not have left for more than 90 consecutive days in the last three years.
  • Provide on-site support in Topeka, Kansas.

Responsibilities

  • Provide technical assistance and training to end users, including primary support outside regular hours.
  • Install, modify, configure, upgrade, and troubleshoot personal computer hardware and software.
  • Install, configure, and maintain peripheral equipment, including printers, scanners, monitors, keyboards, and IP phones.
  • Maintain networking equipment, including wireless access points, Cisco switches, and Ethernet cabling; replace failed access points and network switches.
  • Diagnose hardware, software, and end-user problems and take remedial actions.
  • Assist with implementation of procedural changes.
  • Install, modify, configure, upgrade, and troubleshoot application software, including Microsoft products, Oracle products, developer tools such as Git, UFT, and SQLDeveloper, virus protection, and general office automation.
  • Support complex hardware and software needs, including troubleshooting, application support, hardware installation, hardware/software integration, vendor software package evaluation, and liaison with external hardware/software vendors.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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