Full-Time
Senior Software Engineer
Multiple Teams
Posted on 10/4/2025
Vivid Seats
501-1,000 employees
Online secondary-ticket marketplace for live-event tickets
Compensation Overview
$150k/yr
Chicago, IL, USA
Hybrid
Hybrid Schedule: 3 days in office, 2 days remote.
 Software Engineering (1) |
|---|
- Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Mathematics or a related field
- 4 years of experience as a Software Developer or related occupation/role
- Designing, building and testing web services and APIs
- REST, Service Oriented Architecture, OAuth, Basic Authentication and PCI
- SQL and relational database modeling
- Modern front-end technologies such as JavaScript and Single Page Application Framework and their interactions with APIs
- Developing Web based, Distributed and Multi-Tier architecture using Java/J2EE or other major platforms (Python, Scala, Clojure, etc.)
- Develop innovative solutions that give Vivid Seats a competitive advantage
- Encourage team members and champion technology improvements for your delivery team
- Work cross functionally in Agile development teams that deploy to AWS production environments on demand, multiple times a day
- Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization
- Partner with a team of Product Owners, Quality Engineers, and Engineers to deliver exceptional software
- Showcase your work at the end of each work cycle
- Implement your expertise for best practices in design patterns, code quality, testing, and innovation to keep our commitment of always putting our customers first
Vivid Seats operates an online marketplace for secondary tickets to live events, connecting buyers and sellers. Sellers list tickets on the platform; buyers browse listings, choose tickets by quantity, price, or seat location, and complete purchases. The company earns revenue by charging a service fee on each transaction paid by the buyer, and tickets are delivered electronically. It differentiates itself with a user-friendly mobile app, strong customer service, and guaranteed tickets to ensure buyers receive valid tickets on time, adding trust in a competitive market. The goal is to provide a reliable, convenient platform for buying and selling live event tickets with secure delivery and support.
Company Size
501-1,000
Company Stage
IPO
Headquarters
Chicago, Illinois
Founded
2001
Simplify's Take
What believers are saying
- Exclusive I Am Athlete partnership boosts sports fan visibility since September 2024.
- MGM Resorts collaboration offers premium travel-ticket packages for College Basketball Crown.
- Sale exploration attracts private equity interest after December 2025 rumors.
What critics are saying
- Marketplace GOV plunged 31% to $2.7B in 2025 from industry declines.
- Lost large private label customer in Q3 2025 sustains revenue contraction.
- SeatGeek and StubHub erode share via primary integrations and marketing.
What makes Vivid Seats unique
- Proprietary Skybox ERP tool manages seller inventories across marketplaces.
- Vivid Seats Rewards program earns fans rewards on every purchase.
- ChatGPT app launched for real-time event discovery and intent capture.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Unlimited Paid Time Off
Mental Health Support
Company Equity
Performance Bonus
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 1%Vivid Seats reported fourth quarter 2025 results and outlined a strategic reset focused on product innovation, cost discipline and leadership changes. The company named Joe Thomas as CFO in January and Austin Arnett as General Counsel in December. Management achieved $60 million in annualised cost savings across marketing, G&A and stock-based compensation. The company also terminated its Tax Receivable Agreement and collapsed its dual-class share structure to reduce complexity. Fourth quarter marketplace gross order value fell to $581 million from $994 million year-over-year, pressured by industry-wide volume declines and the loss of a large private label customer in early Q3 2025. Vivid Seats launched a ChatGPT app to improve event discovery and capture consumer intent in real-time.
Vivid Seats, a US ticket marketplace, reported fourth quarter revenues of $126.8 million, down 37% from $199.8 million in Q4 2024. Marketplace gross order value fell 42% to $580.6 million. The company posted a net loss of $428.7 million, compared with a $4.4 million loss the previous year. For full year 2025, revenues declined 26% to $570.8 million, whilst marketplace GOV dropped 31% to $2,704.6 million. The company recorded a net loss of $721.5 million, versus net income of $14.3 million in 2024. Adjusted EBITDA fell to $41.8 million from $151.4 million. Chief executive Lawrence Fey cited improved momentum from enhanced app features and cost reduction initiatives. The company provided Q1 2026 guidance and reaffirmed its full-year outlook.
Ticketmaster competes with StubHub, SeatGeek, Vivid Seats, and numerous others and is in no way the leading secondary ticket seller, as the Senators' letter suggests.
Ticketmaster competes with StubHub, SeatGeek, Vivid Seats and numerous others and is in no way the leading secondary ticket seller, as the Senators' letter suggests.
As part of the agreement, MGM Resorts will collaborate with Vivid Seats, the tournament's Official Ticketing Provider and JSX, its Official Air Carrier, to offer fans exclusive travel-and-ticket packages combining, stays at MGM Resorts destinations with premium seating and VIP experiences.