Business Analyst

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Lead Solutions Analyst in CIB Payments Technology, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

· Elicit, analyze, and document comprehensive payment solution requirements by engaging with payments product owners, business operations, and technical teams to ensure alignment and feasibility

· Translate complex product and operations requirements into well-structured technical solutions, leveraging payments business domain and technical knowledge to build strategic payment systems

· Define system capabilities (the ‘What’) based on scope and elaboration with Product and Operations Partners

· Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives

· Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy

· Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs

Required qualifications, capabilities, and skills

· 12+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or business analysis in payments technology

· Demonstrated proficiency in payments technology platforms, including hands-on experience with major clearing market infrastructures

· Advanced knowledge of ISO 20022 and SWIFT messaging, with experience in developing and interpreting data models

· Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences

· SQL Skills to query and analyze business data related to payments domain

· Advanced knowledge of payment rails in the United States, and other regions

· Bachelors’ Degree in Computer Science or appropriate career experience.

· Strong collaboration and relationship management skills to work effectively across a wide range of stakeholders to gain buy-in and drive progress

· Working knowledge of data dictionaries/controlled vocabularies,

· Ability to drive results in a fast-paced, challenging environment

· Ability to work independently, and also taking a managerial role for payment solution analysts

· Excellent analytical & problem solving skills

Preferred qualifications, capabilities, and skills

· Knowledge about High Value Payments Systems, Low Value Payments Systems, and Real Time Payment rails

· Skilled in JIRA tooling to create and manage backlog of development stories and analysis tasks

· Ability to create and review test plans and scenarios to ensure full coverage with acceptance criteria