Customer Service Representative

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Prepare food items according to company standards and recipes
• Handle cash transactions and maintain accurate records
• Provide exceptional customer service, creating a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing customer needs and company priorities
• Work flexible hours, including weekends and holidays as required

Qualifications

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Basic computer skills and ability to learn new systems quickly
• Proficiency in cash handling and basic math
• Physical ability to lift up to 25 lbs and stand for extended periods
• Demonstrated ability to follow directions and adhere to food safety standards
• Flexibility to work in a fast-paced environment and adapt to changing priorities
• Strong multitasking and problem-solving skills
• Ability to work weekends and holidays
• Team player with a collaborative spirit
• Previous experience in customer service or food service is a plus
• High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.