T

The Salvation Army

Christian social services nonprofit

Warming Center Assistant

Residential & Direct SupportPosted on Nov 5
Part-timeCortland, NY, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required; additional education and training are preferred.
  • One to two years of experience working in Human Services with homeless individuals, people living in poverty, or people experiencing substance use disorder or mental health conditions.
  • Ability to achieve and maintain CPR certification.
  • Ability to diffuse crisis situations both within team settings and independently.
  • Ability to document program events and carry out scheduled or spontaneous tasks.
  • Ability to apply training and skill-building information.

Responsibilities

  • Supervise program guests, coach them on program policies and rules, and explain potential consequences for violations.
  • Address guests’ immediate basic needs and orient them to the warming center program.
  • Provide basic-needs supplies, including snacks or meals, linens, containers for belongings, and hygiene supplies.
  • Provide conflict resolution, crisis intervention, and support as needed.
  • Assist community providers and social services in addressing guests’ individual service needs, and promote activities that build competence in activities of daily living and independent living skills.
  • Plan, conduct, and monitor guest group meetings and other activities.
  • Maintain statistical accountability, write clear and concise daily log entries, and keep the daily log and census up to date.
  • Complete shift-specific tasks such as chore assignments, cleaning, laundry, and intake sheets.
  • Communicate with other shifts through the staff journal.
  • Answer the telephone, respond to inquiries, and provide resources and referrals.
  • Conduct facility safety checks at least once per night, including checks of sleeping and resting areas; communicate maintenance or repair needs in the communication journal and address immediate safety concerns promptly.
  • Monitor the fire, security, and alarm system.
  • Commit to a work schedule at least two weeks in advance; on-call duties may be required depending on program operations.
  • Attend mandatory staff meetings and required training sessions.
  • Conduct basic intake information for each new guest.
  • Demonstrate cultural competence and apply that understanding in daily responsibilities.

Desired Qualifications

  • Additional education and training are preferred.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at The Salvation Army

See more jobs